• Hi,

    A while ago I realized my signup forms in my sidebar and footer disappear whenever I logged out of WordPress. The forms are only visible when I’m logged in. I’ve been using the Mailetlite newsletter service and widgets for over a year with no issues, until now. I thought maybe there’s an issue with their plugin, but 2 days ago I switched to Convertkit and I’m having the same issue. Convertkit forms also disappear when logged out.

    After poking around and testing a few things, I noticed that the forms work only when I copy and paste the embed codes using the “Custom Html” block inside posts and from within the widgets section (Sidebar & Footer Widgets). Both Mailerlite & Convertkit forms are visible when I add them this way. But doing this is such a hassle. I can’t keep copying and pasting these long codes every time I write an article. Especially when I had a one-click option to add a form before all this.

    There’s definitely something in my dashboard that’s messing with the official Mailerlite & Convertkit widgets.

    Can anyone help?! Would really appreciate it. I’m trying so hard NOT to be stressed this early in the new year…Lol.

    Some things that might be useful…dunno:

    -I have the latest version of WP
    – I’m using the Blossom Chic, Developed By Blossom Themes.
    – Hosting provider is Siteground
    -I have a total of 18 Plugins installed, all up-to-date

    HELP!

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  • Moderator t-p

    (@t-p)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Twenty theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

Viewing 1 replies (of 1 total)
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