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  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer ??

    Hi there!

    It’s not working due to a connection error between your site and our servers at WordPress.com (which is where the emails are sent).

    Can you contact your hosting provider and explain to them that we are unable to access your blog via cURL, which is needed in order to use Jetpack on your site.

    You can let them know we tested the following:

    1. Check for access to xmlrpc.php via browser:
    https://www.citizenglobal.org/xmlrpc.php

    That test returned “XML-RPC server accepts POST requests only.” which is a valid result.

    2. Check for access via cURL by running the following command from the command prompt:

    curl -is -H 'Content-Type: text/xml' --data '<?xml version="1.0"?><methodCall><methodName>demo.sayHello</methodName><params></params></methodCall>' 'https://www.citizenglobal.org/xmlrpc.php' && echo

    The cURL test returned the following invalid result:

    HTTP/1.1 408 Request Timeout
    Connection: close
    Pragma: no-cache
    cache-control: no-cache
    Content-Type: text/html
    Content-Length: 514

    Please provide the information above to your hosting provider so that they can correct the server settings to allow cURL access.

    Let me know if you still have trouble after sorting out the cURL access issue with your host.

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