Email sent to spam inbox

  • Resolved isaacolaleye

    (@isaacolaleye)


    9 months, 2 weeks ago

    Hi,

    For some reason, when users ask for their password to be reset, the email is sent to their spam inbox. Is there a way around this or do I simply have to put a disclaimer that they should also check their spam?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Wp Enhanced

    (@wpenhanced)

    Sorry we dont deal with the actual sending of the emails so wont be linked to our plugin

    It can go to spam, depending on your mail server – my suggestion is to set up SMTP as this is a better way of sending emails on your website

    Other than that, not much we can do unfortunately.

    Good luck ??

Viewing 1 replies (of 1 total)
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