Email sent multiple times

Maybe the user spammed your contact form, or user submitted multiple times.

Hello Glen,

Actually it happens too often to be just an occasional double sneding.

I see you tested the contact form of the site. Thank you for looking at the issue!

I received your message twice.

First:
from: Interponyva <[email protected]>
reply-to: glenmonga**@*****.com
to: [email protected],
[email protected]
date: 31 Mar 2020, 07:19

Second:
from: Interponyva <[email protected]>
reply-to: glenmonga**@******.com
to: [email protected],
[email protected]
date: 31 Mar 2020, 09:33

Both emails with the same content:

Telefon: 44444
testing from drag and drop – glen

And both contained the attached image.

Where might the duplication come from?

Hello @andrasxt ,

Can you try and deactivate my plugin, and test the form again and tell me if you still encounter the issue, thenwell see if its on the plugin or the theme.

Thank you

I turned the plugin off anyway, and sent a test email. I will get back with the result.

Okay thanks, please let me know if you still have any issues.

Hi Glen,

I got the message twice again. With no image uploaded. This means then that the issue does not derive from your plugin.

Any ideas where should I look for the source of the issue?

Thank you very much for going through the trouble of testing!

Hello @andrasxt ,

I need to check your admin settings, if you can provide me with your WP admin access that would help me to figure out the issue. (my email : [email protected])

Glen.

• This reply was modified 4 years, 11 months ago by Glen Don Mongaya.

Hi Glen,

Probably the issue was, that people submitting messages did not see any progress and submitted again and again, because they thought nothing was happening.

I added this code to the CSS:

/* Custom CF7 Loader */
div.wpcf7 .ajax-loader {
background-image: url(‘path to gif’);
width: 100px;
height: 24px;
margin-left: 10px;
}

Now there is a nice Gif showing progress after clicking “Submit”. I think this will prevent people from submitting multiple times.

Thank you for your insight and support!

Okay @andrasxt , thank you.

Closing this thread now.

• This reply was modified 4 years, 11 months ago by Glen Don Mongaya.