Email sent even if template is disabled

  • Resolved osckar

    (@osckar)


    5 years, 3 months ago

    Hi:

    I set an email to be disabled as I’m working on the email template design but even if it’s disabled it’s been sending out to customers :O

    One thing that shoould be implemented, as a suggestion, is to not automatically enable templates on Save, because when you save a template it gets automatically enabled, even if the design it’s not finished. So I need to manually disable it.

    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author retainful

    (@retainful)

    Hi

    Thank you for the feedback. I totally understand.
    Probably the email was sent because while editing and saving, the template is automatically enabled and it got queued ?

    We will add a switch “Enable / Disable” in the Edit window. So you can manage the template state easily instead of the plugin automatically enabling it upon saving.

    We will add this switch in the upcoming update (scheduled for the coming week) itself.

    Please feel free to share if you have any further feedback at https://www.retainful.com/support
    Really appreciate t.
    And we are happy to assist you.

    Thanks
    Ramesh

    • This reply was modified 5 years, 3 months ago by retainful.
    Plugin Author retainful

    (@retainful)

    Hi

    We have found the issue and fixed it. We have released 1.2.9 with the fix.
    Please update to the 1.2.9 version that would sort out the issue.

    Thank you once again for reporting it.

Viewing 2 replies - 1 through 2 (of 2 total)
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