Email Sending Error

Hi, who is your host? Have you tried contacting your host about this error? Did you also have a read through the troubleshooting link provided above?

Regards

my host is wp-engine and yes for the troubleshooting link.

I was actually using contact form7 to send form to email but then I got your plugin and it also didn’t work.

Hi, wpengine are very strict.

I recommend that you speak to them and find out if they are blocking a port in your account.

Let me know what they say.

Regards

Thanks, I have other websites on wpengine and they are working fine

Hi, let me see if I understand you correctly. You are saying that other websites in wpengine using our plugin work correctly. Is this correct?

Regards

Correct, but I talked to their support and contact form 7 worked without your plugin and your plugin was still not working.

Hi,

but I talked to their support and contact form 7 worked without your plugin and your plugin was still not working.

And are you using Contact Form 7 in the site with the issue? If you are then I suppose you don’t need our plugin since Contact Form 7 already works. Or am I misunderstanding the issue?

Regards

Здравствуйте! Проблема такая: через SMTP письма уходят а через контактную форму не уходит ( Пишет ошибку- При отправке сообщения произошла ошибка. Пожалуйста, попробуйте ещё раз позже.) Что делать ?

@ulprofi24, can you start a new support thread.

Thank you