• Resolved Elio Pineda

    (@eliopineda)


    Hello, I’m using the UserWP plugin, the next step will be that user can add events to the website, but I have an issue.

    When I register to verify everything is ok I didn’t receive the email verification. What I can do to solve this issue?

    Thanks

    • This topic was modified 6 months, 2 weeks ago by Elio Pineda.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Paolo

    (@paoltaia)

    Hi,

    please go to UsersWP > Form Builder > Click the Form Option button and make sure for Registration Action you have: >Require Email Activation selected.

    If that is already set like that, install an Email Log plugin and test registration again. Next check the email log and if the email is being logged but not sent, it means you need an SMTP plugin.

    Let me know if that helps.

    Thanks,

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