Email routing no longer works
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Hi there,
I’m testing out the logic in the Email routing which isn’t working as expected.
Send to “[email protected]” if “What is your question?” is Option 1
Send to “[email protected]” if “What is your question?” is not Option 1
Send to “[email protected]” if “What is your question?” is Option 2
Send to “[email protected]” if “What is your question?” is not Option 2
Send to “[email protected]” if “What is your question?” is Option 3
Send to “[email protected]” if “What is your question?” is not Option 3This setup always sends email to customerservice no matter which option is set. I would like the “[email protected]” to be a catch-all for the matters that isn’t in the list.
Like;
IF Option 1 – Send to [email protected]
IF Option 2 – Send to [email protected]
IF Option 3 – Send to [email protected]
ELSE [email protected]
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