Email report not working

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    Could you resend a copy of the latest log? If you are not able to download the file through the UpdraftPlus Existing Backups tab, you can find it in the ‘wp-content/updraft’ directory of the site via FTP.

    The contents will be too long to post directly, but you can use an online service such as pastebin, and post the link here.

    Thread Starter zerbib

    (@zerbib)

    Hi ! Thank’s for your answer
    Here is a copy of the latest backup log which is,also today, “empty”:

    “log.daac530d9e75.txt …”

    I don’t understand why
    Thank’s again for your help

    Bibo

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    It appears that UpdraftPlus is having trouble loading the log file in the browser.

    Could you go to the ‘wp-content/updraft’ directory of your site via FTP or your hosts’ filemanager tool? There you should find the log files themselves. You can download these and copy the contents using any text editor.

    Thread Starter zerbib

    (@zerbib)

    Hi !
    I’m really sorry to worry you : once again,this problem is resolved witout doing anything…
    Alleluia!!!
    Thank’s again for your help
    Bibo

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi Bibo,

    It is possible that the issues were caused by a temporary load issue on the server.

Viewing 5 replies - 1 through 5 (of 5 total)
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