Email Rental Products for Woocommerce

  • Resolved amandinemrl

    (@amandinemrl)


    1 year, 4 months ago

    Hello,

    I purchased the Rental Products plugin for Woocommerce from 99w, it is configured, the product return reminder email is active however, I never receive an email reminding me that I have to return the product soon, what could this be related to the problem ?

    Thank you,

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @amandinemrl,

    I purchased the Rental Products plugin for Woocommerce from 99w, it is configured, the product return reminder email is active however, I never receive an email reminding me that I have to return the product soon, what could this be related to the problem ?

    From what I understand, you’re experiencing an issue with the Rental Products plugin for WooCommerce that you purchased from 99w. Specifically, you mentioned that the product return reminder email is not being received as expected. I’m sorry to hear about this inconvenience and I can understand how important it is for you to receive these reminders.

    Rental Products by 99w is a premium extension, and as such, it would be best if you could reach out to us directly, provided you have a valid license for this extension. To do this, kindly head over to  ?? WooCommerce.com → My Account → Support. Please remember, that you might need to log into the account you used to purchase the extension to access this page.

    I should note that according to our ?? forum guidelines, we’re unable to offer support for premium extensions through this platform. However, rest assured, that our dedicated team is eagerly waiting to assist you through the correct channel.

    Thank you for your understanding and patience. We look forward to assisting you further with this matter!

    Thread Starter amandinemrl

    (@amandinemrl)

    Hello,

    Thank you for you reply, I create ticket,

    Regards

    Hi @amandinemrl,

    Thank you for you reply, I create ticket

    Thank you for your swift response and for creating a ticket with us. I’m glad to hear you’ve taken the next step to resolving your issue.

    I assure you that our Happiness Engineers are currently reviewing your ticket and will get back to you as soon as possible. Your patience during this time is greatly appreciated.

    Since you have already created a support ticket, I will mark this thread as resolved. Please continue any further conversation regarding this issue in the ticket thread. This will help us maintain a focused and efficient support process.

    Thank you for your understanding and cooperation. We look forward to assisting you further with your issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Email Rental Products for Woocommerce’ is closed to new replies.