email reminder addon

  • redraider90

    (@redraider90)


    7 years ago

    Hi folks,

    I’m about to plunk down and buy the Hobbyist version of WP, and utilize the reminder from Cozmoslabs, the Email Reminder Add-on.
    This will be for people whose status is “expired” on their membership and to do an email blast to all of them. My question is, if the members’ emails are no longer valid, will the bounce back go straight to the from alias email address? Or sit somewhere on the server? I fear we might get 100 or so bounce back out of about 600. I didn’t see the best way to handle this or how it worked, exactly.
    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    buy the Hobbyist version of WP,

    The what of WP? Please explain.

    Thread Starter redraider90

    (@redraider90)

    The what of WP? Well, I have not integrated it yet. But will email bounces just go to a bad folder on the server? Or would they go to the email address configured in the WP add-on?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    What addon? What do you mean by “buy the Hobbyist version of WP”?

    What plugin are you using to broadcast email?

    Thread Starter redraider90

    (@redraider90)

    Sorry, yes. I bought the Hobbyist version of WordPress last week with the Email Reminder Add-on. In configuring it, I noticed our default from email address for our group. That looks fine, and so I am under the impression they’ll get the bounceback for invalid email addresses, once the reminder gets triggered.

    Now, on another note, I seem to be encountering trouble there, as anything I’ve attempted in configuring a trigger doesn’t seem to be firing off to shoot out the reminders. We have a subscription service, and on that level subscription with status expired I tried to configure it a couple of days after expiration. Some of these folks have not renewed in over a year, but either way, no reminders seem to have been sent out at all. I have tried 12 days, 7 weeks, 14 months, different things and none has triggered an email reminder yet.

    I even went and did a mass update to the DB on expiration dates to something like 2018-03-01 and then to 2 days to see if I could get it to trigger, and it has not.
    I’m struggling to find forum support or other deep dive documentation on it (that I haven’t followed instructions on) to see how to effectively troubleshoot it!
    I welcome any feedback here, though, if others have experimented with this!

Viewing 4 replies - 1 through 4 (of 4 total)
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