• I would like users to receive an email after submitting a return request that we received their request and will process it shortly. Now, they only get an email when the request is completed.
    Is this included?

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  • Thread Starter pixelnbyte

    (@pixelnbyte)

    Found the email in Woocommerce -> Settings -> Emails.
    However, the email seems to only work for return requests and not for order cancellations. I would like customers to receive a notification when requesting a cancellation too…

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