Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rvalenta

    (@rvalenta)

    Hello, just following up to see if there is a fix from having to click the “Send Quote” button twice. The first time it does not send the email.

    Plugin Author pinal.shah

    (@pinalshah)

    Hi @rvalenta,

    The email should be sent at the first click of the plugin. Can you kindly let me know if this happens for all the orders at all times or randomly?

    Also, I noticed that the image shared above has a button ‘Add Quote Line Item’ – can you please let me know if the plugin has been customized?

    Thanks,
    Pinal

    Thread Starter rvalenta

    (@rvalenta)

    Hi @pinalshah

    I tried with new installation and default woocommerce storefront theme. No other plugins. It still sends email on second click. I confirmed this on my server settings.

    This happens on all orders.

    Thank you

    Plugin Author pinal.shah

    (@pinalshah)

    Hi @rvalenta,

    Unfortunately, I’m unable to replicate the issue at my end.

    Can you kindly grant me access to your development/staging server where I can check the issue?

    It would be great if you can send me the WP admin access & FTP access details to pinalj1612 at gmail dot com.

    I’ll try to look into the issue asap.

    Thanks,
    Pinal

Viewing 4 replies - 1 through 4 (of 4 total)
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