Email Notifications When Post Saved as Pending Review

Many host limits outgoing email only to be from the doman, but it doesn’t seem to be the case for you, as you are recievivg the email.

The only thing I can think of is:

1: the email are marked as spam when received
2: the email addresses are not written correctly, but if you haven’t changed them, this isn’t the case
3: you host has limited the amils to one recipient – if yours is the first email, try and change the order of email to test this

Thank you for your response.
Yes, and this was working at one point.

We’ve checked spam and it’s not showing up there, and the email addresses are written correctly (I cut and pasted to be sure). I also changed the order and put myself second and I’m still the only one getting the email.

This is baffling me. Any other ideas?

Regards, Gail

Strange, is your email the same as the email addrress used to send the email ?

I haven’t touched this code for a long time, but I checked it, and can see that there is a fallback to the admin_email, if there is something wrong with the to email addresses, so it can habe been another change affecting this

hmmm, I don’t understand what you think is causing the problem.

The FROM address is [email protected]. We have four Administrators, two of which have my email address. From what you’re saying, it sounds like one of my administrators is the admin_email, since I’m the only one getting the email.

no, I believe you misunderstood me.

I have no idea what is wrong, it was just a pure guess I wanted to check.

So your email is different from [email protected]

I am out of option, if I think of something I will post here

Hi, I’m still having this problem and thought I’d update you on what I’ve discovered to see if we could solve this problem.

I’ve been working with our server support (inmotionhosting) and the server is not receiving any email attempting to be sent or being sent when the author save the post as pending review. It is using SMTP as well. When the editor approves the posts, however, the author is getting notification. Also, I have a contact form (ninjaforms) that emails a notification upon submit and that is working.

I’ve tried turning off the other plugins and change the theme to the standard twentythirteen. I’m at a loss and must get this working. I hope you can help.

Thank you!

Just an update. I was wrong. The author’s are not getting any notification when they post pending or when the editor publishes.

Hi,

Just to be sure:

– 1 out of 3 receives the pending approval mail, 2 others don’t
– Users do get an email, once the post has been approved

If the above is correct, it shouldn’t be a host issue.

As I understand you wont disclose email addresses here, can you send me the below on finnj at wpfrontier dot com

– Screen shots of the 3 Frontier Post settings screens
– the email addresses that doesn’t work, and the one that works
– List of installed plugins
– When you say you are using SMTP – is that a plugin you are refereing to, or just normal wordpress email.

I will try and do some testing during the weekend. I need to do it at my external test system (hosted), and I need to configure it first ??

I will test with own email addresses first, and if that works, I would like to use yours (won’t do many emails). Please confirm this is OK with you, and that the other editors are aware that they might receive a couple of test emails during the weekend.

I am sure this is a stupid little thing, lets see if we can track it down now.

Hi,

The bad news:
I am stupid, it was a bug in Frontier Post. I am using the email functionality on one of my sites, and it has been working all along. What I didn’t realize was that I have been running an old version of wordpress. Testing with version 4.3 did not work, as I have been using a deprecated function.

I am sorry it has taken so long to figure this out, and I appreciate your patience.

Th good news:
I have fixed the code, and tested it quite a lot, and it seems to work well.

I will be releasing version 3.8 once WordPress version 4.4 is released (Scheduled for December 8th) and the email fix and some other fixes and enhancements will be included.

If you are comfortable with FTP you can download a temporary fix here:
https://wpfrontier.com/wp-content/uploads/2015/12/frontier_email_notify.php_.zip
Unzip it and FTP it to: <your wordpress site/wp_content/plugins/frontier-post/include/

I do not know if you are aware of the following feature
– Widget: My Approvals
It can show posts pending approval. It will only be shown for editors and admins (it will not be shown for normal users).
If you create a page with the shortcode [frontier-post frontier_list_pending_posts=”true”] and select this page in Frontier Post general settings, it will link to this page and show post pending approval.
You do not have to place this page in the menu.

In version 3.8 you will be able to approve posts from the front end, and the emails will contain a link to the approval in frontend.

I did not use your email addresses, as I was able to reproduce without.

Okay, sorry it took me so long to get back to you, but I’ve been having problems with our development environment. I needed to fix that before I could test your changes.

I copied the new .php. file to the directory …/wp_content/plugins/frontier-post/include/ and it seems to be working. I’m still in the process of testing, but so far so good.

Thank you!!
Gail

No worries,

I plan to release 3.8 during the weekend, which will include the fix

The fix you are using also works with 3.7.5 which should fix your taxonomy problem (3.7.5 has been released for some time).

Version 3.8 is released incl fix

Marking it as resolved, let me know if you do not agree.