Email Notifications of Orders not going through
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Hello,
I just reinstalled WP SMTP to help with receiving email for woocommerce orders, I authenticated our domain via SendGrid, but we are still not receiving email notifications of orders.
Any suggestions on how I can get this to work?
https://moveoutloud.com.Thanks!
The page I need help with: [log in to see the link]
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Hi @toodles53562!
Is the order notification email enabled? You can check this in
WooCommerce > Settings > Emails > New Order.”)
If enabled, the issue could be related to a conflict between WooCommerce and your theme or another plugin.
In this case, you can perform a conflict test to find the culprit by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then make a purchase test to see if the issue persists. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.
If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.
You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.
Let us know how that goes for you!
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