Email Notifications Lost Formatting

  • Hi Guys

    I get notifications from my WordPress site when people leave comments on my posts. I have just started noticing that all the formatting is missing from the email.

    The content in the email arrives as one big paragraph, no line returns what so ever.

    I’ve noticed this since updating to WP4.7.1. I don’t have any plugins that change the format of emails installed on this site.

    Would like to hear if anyone else is seeing the same issue and if there is a fix for it.

    Thanks

    • This topic was modified 7 years, 10 months ago by Wasca.
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  • Moderator t-p

    (@t-p)

    Have you tried:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.
    – Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

Viewing 1 replies (of 1 total)
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