Email Notification Problem

  • Resolved ketandebroy

    (@ketandebroy)


    2 years, 5 months ago

    I am not getting Email notification from my site. But I have checked all the settings of forminator is ok. What to do?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @ketandebroy

    I hope you are doing good today.

    By default plugins use WordPress “wp_mail()” function which in most cases simply uses the standard PHP “mail()” function. Do you use on the site any SMTP plugin?
    If not could you install any, configure it, and see if this help?

    Please let us know about the results.

    Kind Regards,
    Kris

    Thread Starter ketandebroy

    (@ketandebroy)

    I have already installed SMTP Plugin but still facing problem with the email notification. I don’t receive any email notification after the form is submitted by forminator.

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @ketandebroy,

    Could you please share the form export so that we can give a closer look at its existing configuration?

    Please check the following doc on how to export a form:
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.

    You can share the export file via Google Drive, Dropbox or any cloud services in the next reply.

    Looking forward to your response.

    Kind Regards,
    Nithin

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @ketandebroy ,

    We haven’t heard from you for several days now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)
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