email notification not working

  • Resolved andestrailadventures

    (@andestrailadventures)


    8 years ago

    good afternoon,
    I have only 2 forms created and they were working as of last week. I went to test today and neither is sending email notification to our gmail account when someone either tries to contact us or someone uses our other form to reserve a spot with us.

    Thank you in advance for the help

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  • Thread Starter andestrailadventures

    (@andestrailadventures)

    Well I must say I thought I would have had an answer or solution to our problem that I posted yesterday morning. Anyone else out there having issues with receiving email notifications from wpforms? I have left just one form to see if that was issue but we still do not receive notifications. anyone, anyone?

    Thank you

    Plugin Author Jared Atchison

    (@jaredatch)

    Hey andestrailadventures,

    I apologize for the troubles you’re having. Email delivery issues are very common and is the biggest hurdle users run into.

    Since you are already using a Gmail account, I recommend configuring your WordPress site so that the emails send using this account. Generally this will resolve the issue.

    We have more information along with steps to do this here https://wpforms.com/how-to-fix-wordpress-contact-form-not-sending-email-issue/

Viewing 2 replies - 1 through 2 (of 2 total)
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