• Resolved aioarttherapy

    (@aioarttherapy)


    Hi there, I’ve just installed Forminator, and when I send a test form, I’m not getting an email notification.

    I have the email notification settings configured to admin@ email that I use with WP Mail SMTP. This morning, I received an error from WP Mail SMTP that a recent email sent from the site did not go through. It asked me to send a test email from the WP plug in.

    When I sent a test email to the admin@ email, it went through fine from WP Mail. When I resubmitted the Forminator form, nothing came through. Then, WP Mail sent another error message.

    I’ve included the error message below for you to review:

    ###

    Heads up! The last email your site attempted to send was unsuccessful.

    Email Source: Forminator Mailer: Other SMTP The following From address failed: [email protected] : MAIL FROM command failed,From address mismatch ,501,5.1.3SMTP server error: MAIL FROM command failed Detail: From address mismatch SMTP code: 501 Additional SMTP info: 5.1.3SMTP server error: MAIL FROM command failed Detail: From address mismatch SMTP code: 501 Additional SMTP info: 5.1.3

    For more details please try running an Email Test or reading the latest?error event.

    ###

    The page I need help with: [log in to see the link]

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