Email Notification coming double to admin

  • Resolved claudipro

    (@claudipro)


    6 years, 10 months ago

    Hello,

    since I fixed Caldera Forms on this page the Mail Notification is coming double to the Admin Mail Adress. I have 3 forms with diffrent names for this page and each form sending the notification two times.

    Maybe you don’t know your page showing in firefox just squares with ?

    It would be great to her from you how I can solve this problem.
    Thanx Claudia

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor christiechirinos

    (@christiechirinos)

    Hi Claudia,

    Thanks for using Caldera Forms.

    It’s hard for me to give you actionable advice without seeing your settings, but a couple of potential solutions come to mind:

    1. Do you have duplicates of the autoresponder and the email settings? We often see people confuse these two and set them up thinking they are both necessary. You only need the email settings to have a notification go to the admin address, the autoresponder is only intended for your submitter.

    2. You can have a plugin which processes the content of a page multiple times, which can double or triple the notifications (Facebook Connect and many social sharing plugins will do this, processing the content of a page to find places to stick their buttons.) A cache could also be the culprit. You can avoid this by overriding wp_mail() using Caldera Forms Pro.

    What do you mean that the page is showing up in Firefox as squares with question marks? Do you mean the site is not loading for you?

    Thread Starter claudipro

    (@claudipro)

    Hi Christie,

    it was one month ago, I don’t remember what was wrong on you site with the question marks.

    Claudia

Viewing 2 replies - 1 through 2 (of 2 total)
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