Email notification automatically disabled. not getting emails on new order
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Hi there,
Thanks for your valuable support. We’re not getting emails on new orders. We’ve tried few times to enable email notification on Woocommerce> Settings> Emails> New order> Manage.
We found the tick mark automatically being uncheck after the page relaod.
Here’s our system status report:
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Hide errors from visitors: ? ### Active Plugins (52) ### WooCommerce Checkout & Account Field Editor: by ThemeLocation – 1.2.8 All in one Favicon: by Arne Franken – 4.7 All-in-One WP Migration: by ServMask – 7.76 Anywhere Elementor: by WPVibes – 1.2.8 Better Search Replace: by WP Engine – 1.4.2 iThemes Security: by iThemes – 8.1.6 Checkout Field Editor and Manager for WooCommerce: by Acowebs – 2.2.13 Classic Editor: by WordPress Contributors – 1.6.3 Code Snippets: by Code Snippets Pro – 3.4.2 Honeypot for Contact Form 7: by Nocean – 2.1.1 Contact Form 7: by Takayuki Miyoshi – 5.7.7 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5 Elementor Pro: by Elementor.com – 3.13.2 Elementor: by Elementor.com – 3.13.3 Upload Field For Elementor Pro Forms: by Yehuda Hassine – 1.0 Essential Addons for Elementor: by WPDeveloper – 5.8.3 Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.27 Head, Footer and Post Injections: by Stefano Lissa – 3.2.5 Health Check & Troubleshooting: by The www.remarpro.com community – 1.6.0 InstaBuilder 2.0: by Suzanna Theresia – 2.3.0 JCH Optimize Pro: by Samuel Marshall – 2.2.1 Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.66 MailOptin - Lite: by MailOptin Popup Builder Team – 1.2.61.0 MailPoet - Contact Form 7 Integration: by Jesse Pearson – 1.0.7.6 Master Popups: by CodexHelp – 3.8.7 Meta pixel for WordPress: by Facebook – 3.0.13 Payment Plugins for PayPal WooCommerce: by Payment Plugins [email protected] – 1.0.34 Real-Time Find and Replace: by Marios Alexandrou – 4.0.3 Really Simple CAPTCHA: by Takayuki Miyoshi – 2.2 Redirection: by John Godley – 5.3.10 Slider Revolution: by ThemePunch – 5.3.1.5 SSL Insecure Content Fixer: by WebAware – 2.7.2 Easy Updates Manager: by Easy Updates Manager Team – 9.0.16 String Locator: by InstaWP – 2.6.1 SumoMe: by SumoMe – 1.32 W3 Total Cache: by BoldGrid – 2.3.3 WooCommerce Direct Checkout: by QuadLayers – 3.2.0 WooCommerce Payments: by Automattic – 6.1.1 WooCommerce Product Add-ons: by WooThemes – 2.7.18 Sendinblue - WooCommerce Email Marketing: by Sendinblue – 3.0.9 WooCommerce: by Automattic – 7.8.2 (update to version 7.9.0 is available) Wordfence Security: by Wordfence – 7.10.1 WordPress Importer: by wordpressdotorg – 0.8.1 Yoast SEO: by Team Yoast – 20.11 WP Dashboard Notes: by Jeroen Sormani – 1.0.10 WP Disable: by optimisation.io - jody nesbitt – 1.6.1 WP File Manager: by mndpsingh287 – 7.1.9 JPG, PNG Compression and Optimization: by pigeonhut https://hosting.io Jody Nesbitt – 1.7.35 WP Rollback: by GiveWP.com – 1.7.3 Wp Theme plugin Download: by Abhay Yadav – 1.3 MailPoet 2 Premium: by MailPoet – 2.7.10 MailPoet 2: by MailPoet – 2.21 ### Inactive Plugins (3) ### Cache for WordPress Performance: by pigeonhut Jody Nesbitt – 1.6.12 Email Verification for WooCommerce: by WPFactory – 2.5.7 Smush: by WPMU DEV – 3.13.2 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### Health Check Troubleshooting Mode: by – 1.7.2 ### Settings ### API Enabled: ? Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – ### WC Pages ### Shop base: #548 - /shop/ Cart: #549 - /cart/ Checkout: #550 - /checkout/ My account: ? Page does not contain the [woocommerce_my_account] shortcode. Terms and conditions: ? Page not set ### Theme ### Name: Baikal Version: 1.0 Author URL: https://www.megathe.me Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: baikal/woocommerce/archive-product.php version 2.0.0 is out of date. The core version is 3.4.0 baikal/woocommerce/cart/cart-empty.php version 2.0.0 is out of date. The core version is 7.0.1 baikal/woocommerce/cart/cart-totals.php baikal/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 7.8.0 baikal/woocommerce/checkout/form-billing.php version 2.1.2 is out of date. The core version is 3.6.0 baikal/woocommerce/checkout/form-checkout.php version 2.3.0 is out of date. The core version is 3.5.0 baikal/woocommerce/checkout/form-shipping.php version 2.2.0 is out of date. The core version is 3.6.0 baikal/woocommerce/checkout/payment-method.php version 2.3.0 is out of date. The core version is 3.5.0 baikal/woocommerce/checkout/payment.php version 2.5.0 is out of date. The core version is 7.8.0 baikal/woocommerce/checkout/review-order.php version 2.3.0 is out of date. The core version is 5.2.0 baikal/woocommerce/checkout/thankyou.php version 2.2.0 is out of date. The core version is 3.7.0 baikal/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.6.0 baikal/woocommerce/content-single-product.php version 1.6.4 is out of date. The core version is 3.6.0 baikal/woocommerce/global/breadcrumb.php baikal/woocommerce/global/form-login.php version 2.1.0 is out of date. The core version is 7.0.1 baikal/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0 baikal/woocommerce/loop/orderby.php version 2.2.0 is out of date. The core version is 3.6.0 baikal/woocommerce/loop/pagination.php version 2.2.2 is out of date. The core version is 3.3.1 baikal/woocommerce/myaccount/form-login.php version 2.6.0 is out of date. The core version is 7.0.1 baikal/woocommerce/myaccount/my-address.php version 2.2.0 is out of date. The core version is 2.6.0 baikal/product-searchform.php version - is out of date. The core version is 7.0.1 baikal/woocommerce/single-product/add-to-cart/external.php version 2.1.0 is out of date. The core version is 7.0.1 baikal/woocommerce/single-product/add-to-cart/grouped.php version 2.1.7 is out of date. The core version is 7.0.1 baikal/woocommerce/single-product/add-to-cart/simple.php version 2.1.0 is out of date. The core version is 7.0.1 baikal/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 2.5.0 is out of date. The core version is 7.0.1 baikal/woocommerce/single-product/product-image.php version 2.0.14 is out of date. The core version is 7.8.0 baikal/woocommerce/single-product/product-thumbnails.php version 2.3.0 is out of date. The core version is 3.5.1 baikal/woocommerce/single-product/related.php version 1.6.4 is out of date. The core version is 3.9.0 baikal/woocommerce/single-product/up-sells.php version 1.6.4 is out of date. The core version is 3.0.0 baikal/woocommerce/single-product-reviews.php version 2.3.2 is out of date. The core version is 4.3.0 baikal/woocommerce/single-product.php Outdated Templates: ? Learn how to update ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: core-profiler minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2023-07-19 08:04:42 +08:00 Options: ? Notes: 170 Onboarding: completed ### WooCommerce Payments ### Version: 6.1.1 Connected to WPCOM: Yes Blog ID: 208981184 Account ID: acct_1LNI0j2HMLsxshZE ### Action Scheduler ### Canceled: 2 Oldest: 2023-06-19 11:47:04 +0800 Newest: 2023-07-15 14:55:30 +0800 Complete: 466 Oldest: 2023-06-18 11:29:36 +0800 Newest: 2023-07-18 22:44:47 +0800 Failed: 3 Oldest: 2023-04-12 21:54:16 +0800 Newest: 2023-07-18 22:46:11 +0800 Pending: 1 Oldest: 2023-07-18 23:47:36 +0800 Newest: 2023-07-18 23:47:36 +0800 ### Status report information ### Generated at: 2023-07-18 22:48:14 +08:00 `
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