Email notification

Hi Blazing8,

Could you provide your system info? Also try to check the Jigoshop email settings if they are correct. jigoshop -> settings -> General

jigoshop setting are correct
Home URL: [?] https://www.maddiej.co.nz
Site URL: [?] https://www.maddiej.co.nz
Jigoshop Version: [?] 1.17.7
Jigoshop Database Version: [?] 1503180
Log Directory Writable: [?] ? To allow logging, make /home1/fashirj0/public_html/maddiej.co.nz/wp-content/uploads/jigoshop-logs/ writable or define a custom JIGOSHOP_LOG_DIR.
WP Version: [?] 4.3
WP Multisite: [?] –
WP Memory Limit: [?] 64 MB
WP Debug Mode: [?] –
Language: [?] en_US
Server Environment
Server Info: [?] Apache
PHP Version: [?] 5.4.43
PHP Post Max Size: [?] 50 MB
PHP Time Limit: [?] 0
PHP Max Input Vars: [?] 1000
SUHOSIN Installed: [?] –
MySQL Version: [?] 5.5.42
eAccelerator: [?] ?
APC: [?] ?
OpCache: [?] ?
Short Open Tag: [?] ?
Allow URL fopen: [?] ?
Session: [?] ?
Cookie Path: [?] /
Save Path: [?] /tmp
Use Cookies: [?] ?
Use Only Cookies: [?] ?
Max Upload Size: [?] 50 MB
Default Timezone is UTC: [?] ?
fsockopen/cURL: [?] ?
SoapClient: [?] ?
Remote Post: [?] ?
Remote Get: [?] ?
Server Locale
decimal_point: [?] .
thousands_sep: [?] N/A
mon_decimal_point: [?] N/A
mon_thousands_sep: [?] N/A
Active Plugins (23)
LayerSlider WP by Kreatura Media – 4.5.5
BackUpWordPress by Human Made Limited – 3.2.7
BAW Login/Logout menu by Juliobox – 1.3.3
Column-Matic by twinpictures – 1.3.3
Contact Form 7 by Takayuki Miyoshi – 4.2.2
Email Subscribers by Gopi Ramasamy – 2.9.1
Free-Counter!!!! by Free counter – 1.2
Jetpack by WordPress.com by Automattic – 3.6.1
Jigoshop Product Add-ons by OptArt | Zbigniew Niedzielski – 1.19.1
Jigoshop by Jigoshop Limited – 1.17.7
jQuery Updater by Ramoonus – 2.1.4
Pager Widget by Paul Ryan – 1.7.3
PBP Restricted Menu-Widget by role by projoktibangla – 1.1.1
Peter’s Login Redirect by Peter Keung – 2.8.3
Photo Gallery by WebDorado – 1.2.52
Page Builder by SiteOrigin by SiteOrigin – 2.1.4
Who is Online by Peter McDonald – 0.1.5
Widgets on Pages by Todd Halfpenny – 0.0.12
Widgets Reloaded by Justin Tadlock – 0.6.0
WordPress Access Control by Brandon Wamboldt – 4.0.13
Yoast SEO by Team Yoast – 2.3.4
WP Menu Cart by Jeremiah Prummer, Ewout Fernhout – 2.5.7
WP-SpamShield by Scott Allen – 1.9.5.6
Settings
Taxes Enabled [?] ?
Shipping Enabled [?] ?
Force SSL: [?] –
Currency [?] NZD ($)
Currency Position [?] left
Thousand Separator [?] ,
Decimal Separator [?] .
Number of Decimals [?] 2
Jigoshop Pages
Shop Base: [?] #586 – /shop/
Cart: [?] #2347 – /cart/
Checkout: [?] #2353 – /checkout/
Pay: [?] #2354 – /checkout/pay/
Thanks: [?] #2355 – /checkout/thanks/
My Account: [?] #2349 – /my-account/
Edit Address: [?] #2350 – /my-account/edit-address/
View Order: [?] #2352 – /my-account/view-order/
Change Password: [?] #2351 – /my-account/change-password/
Track Order: [?] #2348 – /order-tracking/
Terms: [?] Page not set
Taxonomies [?]
Product Types: configurable (configurable),
downloadable (downloadable),
external (external),
grouped (grouped),
simple (simple),
virtual (virtual)
Theme
Name: [?] Refined Style
Version: [?] 2.03
Author URL: [?] https://www.pixelbuffet.com/
Child Theme: [?] ? – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
Jigoshop Support: [?] Not Declared

blazing8,

Go to the FTP and in the root of your wordpress folder create a file ‘mail-test.php’ and add the code below, change the email to yours and after call the file you created, https://www.yourwebsite.com/mail-test.php
See if you will receive an email and let us know.

<?php

// Your email address
$email = “[email protected]”;

// The subject
$subject = “Testing mail sending capabilities for WordPress and PHP”;

// The message
$message = “testing testing testing …”;

// load WP now
require(‘wp-load.php’);

if ( mail($email, $subject, ‘mail: ‘ . $message, “From: $email”) )
echo “The email has been sent using the PHP’s mail() function.”;

if ( wp_mail($email, $subject, ‘wp_mail: ‘ . $message, “From: $email”) )
echo “The email has been sent using the wp_mail() function.”;

My Friend I am assistant to a wholesale jewellery person lol as much as I love to do what you asked I feel its way out of my depth any other simple ideas
Sorry Blazing8