Email not sent and nothing in debug logs

  • Dear support,

    We’re using Outlook365 SMTP server and it works as expected.
    But every day a few emails are not delivered (confirmed by the “Email log” plugin).

    In the debug logs we see logs from the emails sent, but no trace of the emails that are not sent.

    Why is that?
    Do you log also connection issues?
    Can we get more verbose logs?

    Thanks
    Daniele

Viewing 3 replies - 1 through 3 (of 3 total)

  • Try using a different SMTP like Kingmailer which gives detailed log per email

    ==> Free SMTP server

    @dabesa, thank you for reaching out to us. I have submitted a message to the developers to investigate further your issue/ request.

    Thank you

    Dear,

    I’ve got the same problem as well in combination with Office 365 smtp. Sometimes a mail is not sent.

    I’ve used it in combination with the same account for a year and it worked like a charm up till a couple of days ago.

    Just wanted to post it.

    Thanks in advance for the solving the problem.

    Sincerely yours,

    Stefaan

Viewing 3 replies - 1 through 3 (of 3 total)
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