• Resolved coton61

    (@coton61)


    I am using wooCommerce. I’ve setup the email settings and all emails are sent properly. Here’s the bizarre part. They are sent properly to every test address I’ve used except the Admin account.

    when a new order comes in, or a new customer signs up, or when a contact form is used, I do not receive the email. Except I’ve added a second, personal account and re-tested, and the emails come through completely and instantly.

    So, then I tried create a new order as the “admin” and sure enough, the personal account received the new order notice. But the admin account didn’t receive the order confirmation.

    I’ve done dozens of tests, in all cases the email is sent and received normally (no spam box), unless it is the admin email, in which case there is no email, in the spam box or anywhere else, that is received.

    It’s hosted by godaddy, I called them to see if there maybe was a problem with the way the server was configure, but they were less than helpful, saying the couldn’t help because WP is a 3rd plugin.

    The email is hosted by gmail. I’ve tried with other gmail accounts and it works.

    I do not want to use SMTP. It’s so close to working, I know someone can help me figure this out.

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  • Thread Starter coton61

    (@coton61)

    I found that even though my MX records were setup in dns, they weren’t setup under MX Entry in CPanel. After adding my MX records there the emails started flowing!

Viewing 1 replies (of 1 total)
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