Email Not Sending

  • Resolved nashyang

    (@nashyang)


    4 months, 1 week ago

    There are currently some errors on my website. When users try to reset their passwords, the emails are not being delivered to their inboxes. Upon further investigation, I found from my admin email that I received the following email. Can you determine what the issue is and advise me on how to resolve it? I will censor the exact emails.

    his is the mail system at host relay.mailchannels.net.

    I’m sorry to have to inform you that your message could not
    be delivered to one or more recipients. It’s attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

                  The mail system

    [email protected]: host gmail-smtp-in.l.google.com[74.125.199.27] said:
    550-5.7.26 Your email has been blocked because the sender is
    unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate with
    either SPF or DKIM. 550-5.7.26 550-5.7.26 Authentication results:
    550-5.7.26 DKIM = did not pass 550-5.7.26 SPF [passionfuelsambition.com]
    with ip: [23.83.223.38] = did not 550-5.7.26 pass 550-5.7.26 550-5.7.26
    For instructions on setting up authentication, go to 550 5.7.26
    https://support.google.com/mail/answer/81126#authentication
    98e67ed59e1d1-2e9a5f84005si1949432a91.76 – gsmtp (in reply to end of DATA
    command)
    Reporting-MTA: dns; relay.mailchannels.net
    X-Postfix-Queue-ID: E2FCA2C43EC
    X-Postfix-Sender: rfc822; [email protected]
    Arrival-Date: Thu, 7 Nov 2024 13:06:16 +0000 (UTC)

    Final-Recipient: rfc822; [email protected]
    Original-Recipient: rfc822;[email protected]
    Action: failed
    Status: 5.7.26
    Remote-MTA: dns; gmail-smtp-in.l.google.com
    Diagnostic-Code: smtp; 550-5.7.26 Your email has been blocked because the
    sender is unauthenticated. 550-5.7.26 Gmail requires all senders to
    authenticate with either SPF or DKIM. 550-5.7.26 550-5.7.26
    Authentication results: 550-5.7.26 DKIM = did not pass 550-5.7.26 SPF
    [passionfuelsambition.com] with ip: [23.83.223.38] = did not 550-5.7.26
    pass 550-5.7.26 550-5.7.26 For instructions on setting up authentication,
    go to 550 5.7.26
    https://support.google.com/mail/answer/81126#authentication
    98e67ed59e1d1-2e9a5f84005si1949432a91.76 – gsmtp




    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Wp Enhanced

    (@wpenhanced)

    Hi @nashyang

    The issue is due to authentication, this isn’t any issue with the plugin.

    You can see as part of the log the below message which is telling you the issue:

    Your email has been blocked because the sender is
    unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate with
    either SPF or DKIM. 550-5.7.26 550-5.7.26 Authentication results:
    550-5.7.26 DKIM = did not pass 550-5.7.26 SPF [passionfuelsambition.com]
    with ip: [23.83.223.38] = did not 550-5.7.26 pass 550-5.7.26 550-5.7.26
    For instructions on setting up authentication, go to 550 5.7.26
    https://support.google.com/mail/answer/81126#authentication

    I would recommend taking a look at this URL and configuring your DNS accordingly: https://support.google.com/mail/answer/81126#authentication

    Thank you

    Ben

Viewing 1 replies (of 1 total)
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