Email not sending

  • Resolved oceanbrad

    (@oceanbrad)


    4 years, 5 months ago

    Contact 7 forms are working, I am getting the data in the site database but the emails that are supposed to send are not.

    I have tested a contact form and it has sent issued the success message.

    I have tried sending a test email from the plugin, plugin confirmed successful send.

    Email logs show that emails have been sent

    I have had this installed for some time and there have been not changes made recently.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter oceanbrad

    (@oceanbrad)

    Error logging this here

    Hi @oceanbrad,

    When you get a chance, could you please provide the details on the mailer you’re using? Make sure the From Email in the contact form settings is the email address you’ve authenticated in WP Mail SMTP. You’ve not shared error logging.

    Thanks!

    Change to another plugin this one is useless for SMTP with STARTTLS!

    • This reply was modified 4 years, 5 months ago by agathat.

    Hi @oceanbrad – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 4 replies - 1 through 4 (of 4 total)
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