Email not sending

  • Resolved davep99

    (@davep99)


    4 years, 7 months ago

    Hey guys,

    I have an issue with your plugin: the email supposed to be sent right after the subscription to the person who subscribed is actually not sending.. which is like the “basic” thing here.

    Can you investigate on what’s going on?

    Would be very appreciated!

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi davep99,

    Thank you for letting us to know your problem.

    We have checked our plugin again and the email is sent right after customers subscribe successfully. Please ensure that your customer’s email address is correct, and ask your customers check all the email in their email box ( include Spam emails).

    Best regards,

    Hi, I’m facing the same problem. I tested using my active different emails but it’s not working.

    Hi zeianshah,

    Please ensure that your customer’s email address is correct, and ask your customers check all the email in their email box ( include Spam emails). Or please test with some different email address to avoid the case email blocked.

    Best regards,

    Actually, I was using an email address([email protected]) in the Woocommerce setting. When I replaced the email with private email ([email protected]), it works fine.
    Thank you for the response.

    @zeianshah You are welcome!

Viewing 5 replies - 1 through 5 (of 5 total)
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