Email not sending

Hi guys,

I installed the free version as I was looking to test it before I buy the premium version but the basic functionality of sending the email to the customer is not working after 7 days of waiting.

Now, I am using the plugin for sending an email after an order is marked as complete in another purposes not for reviews. The reviews for products in woocommerce settings is turned off as the website doesn’t need product reviews, does this affect the way the plugin trigger the emails? I overridden the template with an email customizer plugin drag&drop.

I’ve checked ywrr_daily_send_mail_job and is set correctly. I’ve uninstall/deactivated it and install/activated it again but no results. Do you have any idea what the problem might be?

Looking forward to hearing from you.
Thanks