email not send

@arin Chaudhuri can you please read the following documentation.

Thank you

The biggest issues I have seen are that your hosts mail servers are blacklisted, or you are sending from a domain that does not match your website.

The biggest offenders on receiving are gmail, yahoo, aol, microsoft, etc

The problem is not blacklisted email or not having domain match. It is in the plugin. My theme provider had to fix the php on the contact form for the theme that had the same problem and I am using that for now until the plugin is fixed. This is a wordpress change that is in conflict with the plugin. I have use this plugin for many years with the gmail with no issues at all until now.

Please post what the issue was so that others can know and the developer can implement a fix if necessary.

Hello,

I am also having the same problem, I use successfully plugin’s been about 2 years.

Unfortunately this week it stopped working, do not receive any more e-mail using the forms, I have done several tests with other e-mails and resolves nothing.

I contacted my hosting who did tests and said that the problem is with the plugin.

Today I tested a similar plugin and is operating normally.

I do not want to change plugin because I have several forms already set up that would give a huge job to be migrated.

Anyone got a solution to this problem?

Thank you.

@rfuzari did you read the documentation from the link I provided above?

@mbrsolution Yes, I saw the documentation and reviewed all the steps. After some more tests what I realized is that they are not being sent e-mails to other domains (gmail, hotmail, etc.).

Shipments of forms to emails from my domain are coming normally.

Look into wp-smtp mail and use a real mailserver instead of the one your host provides.

I dumped the plugin since it has not been updated in a long time and there appears to be nobody supporting it. Oh well it worked great for a long time. I switched to Contact Form 7 and setup recaptcha and it does everything I want. I can write new forms if I like with it if I need to.

@rfuzari you can try the following plugin WP Mail SMTP as mentioned in the documentation.

@shooteyeout I am glad you found a solution to your problem. In regards to your other comment, the plugin is being updated and there is an update coming out soon. There is also plenty of support from the developer and me :). It does work with WordPress 4.5.2 and even WordPress 4.6 Alpha.

Kind regards

I’ll just voice in as well that it stopped working for me between 5/23 and 5/26. My submissions go to Contact Form DB and look fine there. 5/23 was the last successfully received and 5/26 was the next use that wasn’t received. This is happening across forms. Test emails work fine sent from FS Contact Form Tools. Email Confirmations on form submittal go out fine interestingly enough. Just the distribution is failing to be received. I’ve tried single email distributions and different addresses with still no messages received.

I swapped to Return-path addresses following the FAQ a couple years ago after some noted that messages were dropped going to Outlook.com and had been working fine. I’m using Bluehost, and had made no changes. Not sure yet if WordPress did any upgrades in that time window or plugins got updated.

Hopefully this helps corroborate problems others are having and a solution is found. Up until this, my use has been great and I have donated to the developers.

Similar to others, I’ve never had problems for years using this plugin and then the form stopped sending emails a couple of weeks ago.

I followed the documentation and nothing seemed to work.

I switched to Contact Form 7 (based on recommendation from this thread) and things are working well.

Bluest hosting ….sending to Gmail address.

No issues for me across dozens of sites and hosts. What I can say is regardless of the documentation, there are several items that will cause the majority of your issues, and these are in no particular order.

1. misconfigured plugin for your host
2. your host being on a black list
3. your host blocking mail on some ports
3. your sending address (gmail as opposed to your domain)
4. your site being at a subdomain (WP uses wordpress@siteaddress to send, so [email protected])
5. your sending address not being an actually address on your mail server

For me, I like to use google apps for my email, and I configure the relay to accept mail from my website. I then use my own plugin that is similar to wp-smtp-mail to send all of my mail through google. On my sites that use a subdomain, my plugin allows me to set a sender address. I also make sure that my sending address is a valid address, so I have created a [email protected] address for sites that need that.

Your mileage may vary, and you may run into an issue with the plugin, but for me this works well and solves ALL mail issues regardless of the plugin or feature of WP I am using.

I tried everything that was suggested here and nothing works.
I migrated my forms for the Contact Form 7 and everything returned to normal operation.
I am also using hosting with Bluehost.

Same situation. Have always been able to resolve FSCF issues. Not this time. Have used for years and it was working on this site. Then made live on Monday onto newest version of WP and form does not work. Have different email return on dame domain, tried domain email address, gmail and other domain emails as ‘to’ address. Cant say it never works, but it usually doesnt so cant really troubleshoot. Test usually work from the Tool test, but not always. Have even checked, double and triple checked all the items under documentation and even suggestions listed in others’ comments on this page.

Ach! Please help or I will have to change out.

I host with Bluehost. Domain at GoDaddy.