email not responsive in mobile

  • Resolved lands23

    (@lands23)


    2 years, 10 months ago

    in the last 3 weeks emails are not responsive in mobile. all emails sent from woocommerce are sliced in half , and not visible. i turn off all plugins and changed to default theme and it doesn’t help. language is RTL. please help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    Thanks for reaching out!

    in the last 3 weeks emails are not responsive in mobile. all emails sent from woocommerce are sliced in half , and not visible.

    So we can have a better understanding of what’s happening, can you please share a screenshot? You can use https://snipboard.io/ to host the image and then paste the link here.

    Thread Starter lands23

    (@lands23)

    Hi paulo
    all emails were not responsive in mobile, sliced. fortunately yesterday, after 3 weeks of problems everything seem to be ok.

    This was the situation in 5 different websites and now everything is fine again.

    my conclusion is some problem with server configuration created the problem. when they updated (maybe php versio, maybe modules) the problem resolved.

    Glad to hear that.

    It looks like a recent update did the trick. If you have any further questions, I recommend creating a new thread since this one will be tagged as resolved.

    Best.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘email not responsive in mobile’ is closed to new replies.