Email not being received
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Hi
I’ve installed Hostel plugin.When we ‘checked’ the “Send me email with booking details when someone makes or requests a booking”, we do not receive it even though we have entered our email address in it
We have set up a new outlook account to receive this but it never arrives (and yes, we looked in our junk/spam mail too). We also tried sending it elsewhere with the same result
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The plugin only instructs your WordPress installation to send emails. It doesn’t handle the technical side of sending them. So if you have problems sending emails you most likely have to talk to your hosting support or server admin. But here is a super-short guide that will most probably help you resolve your issue:Install WP Mail SMTP or Postman SMTP, set the sender name and email and select “PHP Mail” as sending mode. Try to send a test mail to yourself. If this email is not sent or goes to junk box, the problem is in your installation. You have two options:
– Contact your hosting support for help
– Switch to SMTP email sending and enter SMTP details. If emails start going out, you are all set – Hostel mailing will also work. If even SMTP test email does not get sent you absolutely should talk to your hosting support.
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