Email my subscribers- no emails
-
I have tried two email subscriber type plug-ins and I have the same problem with both. This makes me think it is a problem with my overall settings, and not with the plugin.
When someone subscribes, the admin receives no notice. If I use a double opt-in, the future subscriber never gets the email to confirm their subscription. Subscribers are not getting the emails when I post a new blog entry.
I have tried Email Subscribers and Newsletters and Opt-in Hound. For both of them I am able to see my subscribers, and I am able to send a newsletter, but the newsleter never arrives despite the records saying that it was sent.
I have contacted plug-in support for both of these plug-ins, and have not found an answer yet. Help please!
Oh, and I can’t just use Jetpack because I have a partially installed version of it and I need to FTP to delete the folder but I don’t know how to find out what information I need to use to log in to FTP on my site. Once I get that folder deleted, I can reinstall jetpack.
The page I need help with: [log in to see the link]
- The topic ‘Email my subscribers- no emails’ is closed to new replies.