Email logs showing mail has sent but am not receiving the email in my inbox

  • Resolved Emily_Hashemi

    (@emily_hashemi)


    7 months, 3 weeks ago

    Hi! I have two web forms on my website using basic Contact Form 7 and I have Post SMTP configured. Form submissions are coming through and email logs on smtp show that the emails have been successfully sent but recently, I am not getting those emails in my gmail inbox. Everything looks like its working well, but email submissions are no where to be found in inbox (can view in the backend logs).

    Please advise if you have any ideas. Thank you ??

Viewing 1 replies (of 1 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @emily_hashemi

    I hope you are doing well.

    Have you checked your spam box or tested your email’s spam score online? Please let me know the results. If your spam score is low, it’s possible that you’re experiencing email sending issues from your website.

    Thanks and regards,
    Support Team – WPExperts  

Viewing 1 replies (of 1 total)
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