email logs

  • Resolved deliriou5

    (@deliriou5)


    4 years, 6 months ago

    Hello. I upgraded the plugin to Pro yesterday.
    I wanted to view all the emails that WordPress has sent over the previous day. However after upgrading, the logs only show any emails since upgrading. Is there a way to view previous emails that was sent when IO had the Lite version please? thanks.
    John

    The page I need help with: [log in to see the link]

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  • Thread Starter deliriou5

    (@deliriou5)

    Please can you follow this up? this is urgent as I am missing all the emails and need to see the logs please!!!

    Hi @deliriou5,

    WP Mail SMTP free version does not store emails sent from your site. Once you upgrade to the Pro version and enable email logging, the plugin starts storing the emails.

    I apologize for any inconvenience caused.

    Some hosts logs all the email sent. You might want to contact your hosting provider to look into any possibilities to recover the lost emails.

    Thanks!

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