Email Issues

  • Resolved jboultonWP

    (@jboultonwp)


    11 months, 2 weeks ago

    Hello,

    I am using Gravity Forms to create a quote form. The form when submitted is not sending the email. I am using an SMTP plugin and have it working sending emails from the site. Is there anything in Clearntalk which could be blocking email being sent through this form? Thank you.

    Jeff

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello @jboultonwp,

    If our cloud decides that the sender is a spammer, then we will block his request and his form will not be sent. But as I see in your logs, only 1 time the request was blocked and I assume that this is your request. I see your 2nd request was successful, did your form send the email?

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Email Issues’ is closed to new replies.