Email issue

Hi, I am facing a strange issue with my company`s website. The issue raised when our company, a training provider company, told me that the invoice that they have received, does not include the details the customers have entered in the form. I have tried to look at the email template, at the form and even at email customization area, but the solution was not found. The user should fill their details and then, they should pay for the training and as soon as they book, the company should receive an invoice containing all the details that they have entered in the form, such as full name, address, etc., but currently it only shows an invoice with the course being booked and the quantity of the course being booked, with no user information. Can somebody please tell me why is this issue occurring, so I can solve the issue quickly, as this is massively impacting the daily operation of the company. Thank you.

• This topic was modified 1 year ago by danish8303.