Email Invoice / Order Details to Customer not sending from admin email

  • Resolved aliceplt

    (@aliceplt)


    1 year, 1 month ago

    Hello,

    On my woocommerce shop, the manually sent email Email Invoice / Order Details is received from a WordPress email and not the admin email.

    So the customer receives email from : “WordPress?<[email protected]>”

    even though everything is set to be from :
    “My shop?<[email protected]>”

    Any idea how to change that ?
    In the Email Invoice / Order Details email we cannot simply add the ‘From’ email from Woocommerce>settings>emails>manage.

    Thank you!

Viewing 1 replies (of 1 total)

  • Hi @aliceplt,

    The sender email is the email address that appears as the “From” field in the emails that WooCommerce sends to your customers. By default, WooCommerce uses the WordPress email address, which is usually something like [email protected]. However, you can change this to a more professional and personalized email address, such as [email protected] or [email protected].

    We can change the sender email in WooCommerce settings. To do this, go to WooCommerce > Settings > Emails and scroll down to the Email sender options section. There, you can enter the From name and the From address that you want to use for your WooCommerce emails. Don’t forget to click on Save Changes at the bottom of the page.

    I hope this helps you solve your problem. Let us know if there’s anything else we can help you with.

Viewing 1 replies (of 1 total)
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