• Resolved syeesb

    (@syeesb)


    The “Email Health Reporting Lite” feature, when enabled and set to “weekly”, sends out multiple emails at once (instead of the expected one email). The most recent time, it sent out 12 emails at once (all with the same date & time stamp)–7 failed and 5 were successful.

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  • Plugin Support M Haseeb

    (@haseeb0001)

    Hu @syeesb

    I hope you are doing well.

    Are you receiving these emails daily or weekly?

    Additionally, please share the Post SMTP diagnostic test report.

    Thanks and regards,
    Support Team – WPExperts??

    Thread Starter syeesb

    (@syeesb)

    Hello. Thanks for your response. The emails are being received once per week, every Wednesday. I have sent you this information, along with the Post SMTP diagnostic test report via the plugin’s contact form.

    Thx.

    Plugin Support M Haseeb

    (@haseeb0001)

    @syeesb

    Please share the Post SMTP Diagnostic test report so we can help you further. You can access it from?Dashboard?> Troubleshooting >?Diagnostic Test and Post SMTP > Email log View Details error screenshot.

    Plugin Support M Haseeb

    (@haseeb0001)

    We haven’t heard from you, so we’ll mark this thread as resolved. Feel free to open a new one if you need it.

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