Email Header is being overwritten

  • Resolved sc00

    (@sc00)


    3 years, 1 month ago

    Hi,

    since I’ve been unable to receive both WP emails and emails from my contact form, I startet using WP Mail SMTP for authentication.

    It works perfectly with the WP emails, however with my contact form (which uses wp_mail) I noticed the plugin seems to override the headers:

    The email address entered by the user will be replaced with the email address defined in the plugin (“From: “). So essentially I can not get back to them.

    Is this the intended behavior?

    Thanks and cheers

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @sc00,

    Thanks for reaching out! When you configure the WP Mail SMTP plugin, you always need to send emails using your authenticated email address, otherwise your emails notifications will be flagged as SPAM.

    However, you may try setting that user email address as the “reply-to” email. So if you reply, it will send back to that user.

    If you’re using a plugin like WPForms on your site, here’s how you can set up form notifications with a “reply-to” email address (https://wpforms.com/docs/setup-form-notification-wpforms/).

    I hope this helps!

    Thread Starter sc00

    (@sc00)

    Great, thanks a lot! I’ll set the Reply-To in the headers!
    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
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