Email Forwarding Stopped and Submission Errors

  • Resolved bearraider1

    (@bearraider1)


    7 years, 11 months ago

    Emails stopped forwarding a few days ago for the forms on one of my sites hosted on virtual privaete server with godaddy. Also one of the forms does not redirect to assigned page after form is submitted. Instead I see the following error message (I hid my domain name by using mywebsite instead):

    Fatal error: Uncaught exception ‘phpmailerException’ with message ‘Invalid address: (setFrom) ‘ in /home/mywebsite/public_html/wp-includes/class-phpmailer.php:1023 Stack trace: #0 /home/mywebsite/public_html/wp-includes/pluggable.php(352): PHPMailer->setFrom(”, ‘mywebsite…’, false) #1 /home/mywebsite/public_html/wp-content/plugins/visual-form-builder/includes/email.php(383): wp_mail(‘tylor@mywebsite…’, ‘Thank you for r…’, ‘<!DOCTYPE html …’, Array, ”) #2 /home/mywebsite/public_html/wp-content/plugins/visual-form-builder/visual-form-builder.php(1935): require(‘/home/mywebsite…’) #3 [internal function]: Visual_Form_Builder->email(”) #4 /home/mywebsite/public_html/wp-includes/class-wp-hook.php(298): call_user_func_array(Array, Array) #5 /home/mywebsite/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array) #6 /home/mywebsite/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #7 /home/mywebsite/public_html/wp in /home/mywebsite/public_html/wp-includes/class-phpmailer.php on line 1023

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there, try configuring all the values in the forms Email section. Get that setup, and give the form a test submission.

    Thanks!
    VFB

    Thread Starter bearraider1

    (@bearraider1)

    Thanks for the response Shane but everything worked fine until the past few days. I think I updated my wordpress to the latest version of 4.7.3. I even tried it with the pro version and have the same issue. I would greatly appreciate it if I could email you directly so that I can give you screen shots because it appears that I am not the only one encountering this issue.

    Thanks for getting back to me. You mentioned you have the Pro version, if you could setup a ticket within or ticket system and include those screenshots within a ticket and possible provide access to your admin that would be great. Follow the link below to setup a ticket.
    https://vfbpro.com/pages/support

    Thanks!
    Shane

Viewing 3 replies - 1 through 3 (of 3 total)
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