There is already a registered account with this email

  • Resolved leavai

    (@lparga)


    6 years, 9 months ago

    Hi to everyone!

    I have a question… When my clients buy a virtual product, they must create an user with an email account. If this user buy a subscription to my site, he must enter an email, but if this account exist, the checkout section show a message that says “There is already a registered account with this email”. How Can I do to make a subscription with this same email account?

    Thanks!

    • This topic was modified 6 years, 9 months ago by leavai. Reason: title
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @lparga

    Users can login if already exist and can purchase the product. Let me know if you need more assistance on this.

    Thread Starter leavai

    (@lparga)

    Mark, thanks for your reply.

    I’m ussing the subscriptions and membership plugins. When a user buy a suscription, he must enter a valid email, and if he has been bought any product before with this account, he can’t register his membership with this same email.

    Did you understand my trouble? sorry for my english, thanks!

    Hi @lparga

    Please share the membership plugin that you are using through Skype @mark_35997, so I can check this scenario in detail.

Viewing 3 replies - 1 through 3 (of 3 total)
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