Email encoder interfering with WooCommerce accounts

  • Hello,

    I really do love using your plugin but I have a quick query I hope you can help me with.

    Basically, I am building a website that uses WooCommerce + the Subscriptions add-on to provide subscription functionality. Whenever the user goes into their My Account area within WooCommerce to update their payment details, when they try and submit their new payment details, they are greeted with an error like:

    ‘Your email address is invalid’.

    Looking further into this, when a user tries to submit that form, behind the scenes their email address looks like this:

    ma&4105;ltoUx3a;Ux79;o84117;raUx64;&#x61TIT752;&4101;ssUx40;&*x79;ourd&#x6 f;g0x6d;g1tx61;&#1050.c&tx6f;m

    This of course makes me think that users’ email addresses are being encoded on the form before they try to save their cards, hence the error.

    How can I exclude your plugin from operating on WooCommerce account pages? I would very much appreciate your help on this.

    Best wishes,

    James

    • This topic was modified 2 years, 10 months ago by jgolding94.
    • This topic was modified 2 years, 10 months ago by jgolding94.
Viewing 1 replies (of 1 total)

  • Hello Janes,

    Have a look at this option within the Plugin Settings:

    Protect…
    input form email fields using strong protection.
    Warning: this option could conflict with certain form plugins. Test it first. (Requires javascript)

    It must be disabled.

    See here: https://share.cleanshot.com/A7nyyK

    I hope this helps.

Viewing 1 replies (of 1 total)
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