Email don't fire when status is changed from On Hold to Failed

Hello rafael.348,

Thanks for pointing out the issue. We will check it if there is an issue.

Hi @rafael.348,

We couldn’t replicate the issue. Can you check if there is any settings that you might have disabled or other plugins hooks might be interfering with the process?

Hi!

I believe there is not wrong with other plugins cause using other status the email fire. Only status that dont fire is from On Hold to Failed. Couldn’t you help me please?

Hello,

I would love to help you on the issue. You can email me on this: [email protected]

Hello @rafael.348,

We have released new version with updates. Can you please check if your problem resolved or not?

Hi!

Now it’s working perfect! Thank you very much!

Hi!

Now it’s working perfect! Thank you very much!