Email doesn’t recognize underscore

  • Hello,

    My automatic emails from my webshop don’t recognize underscores in peoples email and makes space bars from it, thus those people don’t get their tracking code and confirmation mails!

    I really hope someone can help me!

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  • If you cannot provide us with more information about the issue, no one can help you. Please try to reproduce the issue and check the email log at the same time, you might get more information about it.

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