email dilvery error

  • Resolved nutrition2change

    (@nutrition2change)


    5 years, 4 months ago

    Hello,

    I have had the SMTP mail plugin for a couple months now but I just received a random error today saying ‘MAIL DELIVERY ERROR: the plugin WP Mail SMTP v1.7.0 logged this error during the last time it tried to send an email:

    Mailer: Gmail
    {
    “error”: “invalid_grant”,
    “error_description”: “Token has been expired or revoked.”}

    But when I go over to the plugin it shows as working fine. I dont know whats wrong or what does this mean?

    Please help. Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @nutrition2change,

    The Invalid Grant error usually indicates that there are permission issues due to the Secret Key (and all tokens that were generated using that key) being invalidated. This could happen when the Gmail password is changed or when 2FA is enabled.

    To resolve this you’ll need to regenerate tokens by going to the console.developers.google.com > Credentials page. Click on the Edit screen for your credentials and Reset Secret after that. Here’s the button you need to click: https://take.ms/2EQIn

    Alternatively, you can go through all the steps in our setup tutorial again.

    I hope this helps!

    Hi @nutrition2change – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
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