• Resolved Flexer

    (@flexer)


    Greetins,

    Thank you for the great plugin;

    We are getting the following error below
    1) the email address [email protected] is not entered anywhere it’s [email protected] (com not co)
    2) The test always succeeds

    Any Ideas where the wrong email address is (I looked in the database and cannot find it anywhere)
    ===|

    EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.9.0 logged this error during the last time it tried to send an email:
    
    Mailer: Other SMTP
    SMTP Error: The following recipients failed: [email protected]: The mail server could not deliver mail to [email protected]. The
    account or domain may not exist, they may be blacklisted, or missing the
    proper dns entries.
    Consider running an email test after fixing it.

    ===

    Thank you so much
    Daveed

    • This topic was modified 3 years, 4 months ago by Flexer.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @flexer,

    Thanks for reaching out! By default, your form notifications will be sent to your WordPress administrator email address (WordPress -> Settings -> General -> Administration Email Address).

    Also, check your form notification settings and make sure that you have set up your notifications correctly.

    I hope this helps. Thanks!

    Hi @flexer,

    We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

    Thanks!

    Thread Starter Flexer

    (@flexer)

    @justinkwapich Sorry about disappaering like that. I found in the DB that some admin entered the invalid email on a form. I corrected it and the problem finally went away. Thank you
    Daveed

    Hi @flexer,

    That’s great, I’m happy to hear you were able to resolve the issue!

    Thank you for taking the time to share those details with us ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘EMAIL DELIVERY ERROR to email that does not exist?’ is closed to new replies.