Email Concerns when sending to Any Gmail

  • Good day to all you!

    I am having an issue with one c panel account using wordpress. I can send to any email and it goes to inbox, no blacklist and all test shows that all DKIM, SPF and DMARC is enabled and workign great. When I send email from server, no issues. When I send from the wordpress website via contact us form or even any test email plugin like WP Mail SMTP, it gets sent, but I am getting a message undelivered from Google to my main server email which is a gmail. The WordPress site just does not send at all. I have other c panel accounts using wordpress and those sites have no issues and they are on same server.

    This is the error message:

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    [email protected]

        host gmail-smtp-in.l.google.com [142.251.167.26]

        SMTP error from remote mail server after end of data:

        550-5.7.26 Unauthenticated email from gmail.com is not accepted due to domain’s

        550-5.7.26 DMARC policy. Please contact the administrator of gmail.com domain

        550-5.7.26 if this was a legitimate mail. To learn about the DMARC initiative,

        550-5.7.26 go to

    ??? 550 5.7.26? https://support.google.com/mail/?p=DmarcRejection af79cd13be357-7a198fb1472si375713985a.181 – gsmtp

    I know the dmarc is working as I can send to anyone else and according to MX Tools and other online test, all shows green.

Viewing 3 replies - 1 through 3 (of 3 total)

  • The SMTP NDR message from Google implies a message sent using Gmail.

    So the fact you can end emails from your local cPanel server is irrelevant here.

    But let’s dig into this:

    1) What’s the domain of your WordPress site?

    2) How are you sending emails from your WordPress site? Are you using what WordPress provides by default (which uses the local mail server), or have you configured an external SMTP service in the WP SMTP plugin to send these emails? If the latter, what SMTP service is this?

    Standing by.

    lockietodd

    (@lockietodd)

    Hello George. I have the same issue getting emails to any Gmail account from our domain. Can you assist?

    1) My domain is lockiehomes.com

    2) I send most of my mail with Outlook Desktop. It does not work from my cellphone either.

    Thank you for any assistance you can give!

    PS we never use to have this issue, and nothing has changed on our end. Maybe Word Press had an update that caused this??

    Todd

    lockietodd

    (@lockietodd)

    George here is the entire “Undeliverable” I get when sending to any Gamil email:

    This is the PPE Hosted Dispatch mail system.

    PPE Hosted tried to deliver your email message, but was unable to do so for reasons outside our control.

    We recommend contacting the person or service responsible for looking after the recipient domain's email server directly.

    The last error message we have available from the recipient's server is included right below, along with an extract of your

    email:

    <[email protected]>: host gmail-smtp-in.l.google.com[142.250.11.26] said:

    ??? 550-5.7.26 The MAIL FROM domain [lockiehomes.com] has an SPF record with a

    ??? hard 550-5.7.26 fail policy (-all) but it fails to pass SPF checks with the

    ??? ip: 550-5.7.26 [67.231.154.183]. To best protect our users from spam and

    ??? phishing, 550-5.7.26 the message has been blocked. For instructions on

    ??? setting up 550-5.7.26 authentication, go to 550 5.7.26

    ??? https://support.google.com/mail/answer/81126#authentication

    ??? 00721157ae682-6db5c6f3fd5si28692277b3.445 - gsmtp (in reply to end of DATA

    ??? command)
Viewing 3 replies - 1 through 3 (of 3 total)
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