Email being sent in plain html when plugin active

  • Resolved caffeinatedmarketing

    (@caffeinatedmarketing)


    1 year, 8 months ago

    I am having an issue where all emails show code in them like this 

    <p>From: Denholm Hale </p>=0A<p>Message: test<br />=0APostcode: 505

This only happens whilst your plugin is active

    Here is my diagnostic log

    Mailer: postsmtp
    HostName: drdonaplasticsurgery.com.au
    cURL Version: 7.61.1
    OpenSSL Version: OpenSSL/1.1.1k
    OS: Linux helium.111mediahosting.xyz 4.18.0-425.19.2.lve.el8.x86_64 #1 SMP Thu Apr 6 12:07:52 EDT 2023 x86_64
    PHP: Linux 8.1.19 C.UTF-8
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.2.2 en_US UTF-8
    WordPress Theme: Dr Eddy Dona
    WordPress Plugins: Advanced Custom Fields PRO, Classic Editor, Anti-Spam by CleanTalk, Yoast Duplicate Post, Duplicator Pro, Instant Indexing, Fixed TOC, Forminator Pro, Smash Balloon Instagram Feed, Intuitive Custom Post Order, Link Whisper, MC4WP: Mailchimp for WordPress, MC4WP: Mailchimp for WordPress Premium, NitroPack, Post SMTP, Presto Player, Redirection, Rank Math SEO PRO, Rank Math SEO, Simple Author Box, Defender Pro, WP Rollback, WPMU DEV Dashboard, Yet Another Related Posts Plugin (YARPP)
    WordPress wp_mail Owner: /home/drdonapl/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args, WP_Defender\Controller\Mask_Login->replace_login_url_in_email
    Postman: 2.5.4
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: Default (smtp:none:none://localhost:25)
    Postman Active Transport Status (Ready|Connected): No | Yes
    Postman Deliveries (Success|Fail): 14592 | 1

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @caffeinatedmarketing,

    I hope you are doing well.

    Goto Post SMTP settings > Advance tab and Enable the “Broken Email fix” check and, test it.

    For more details see the Guide blog?here.

    Thanks and regards,
    Support Team – WPExperts

    Hi guys,

    Same problem as the person above, unfortunately the ‘broken email fix’ didn’t work…

    I noted in your docs it says about PHP, what PHP version do you recommend?

    Thank you,

    Steve

    Plugin Support M Haseeb

    (@haseeb0001)

    @effectiveon

    You can use PHP 8.0, and please create a new topic for this issue so we can discuss your case and ask for more details.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter caffeinatedmarketing

    (@caffeinatedmarketing)

    Thank you! that first suggestion fixed the issue. Can’t belive that I didn’t find it when I was troubleshooting

    Hi @caffeinatedmarketing,

    I hope you are doing well.

    We are glad to hear that your issue has been resolved. Thank you for updating us.

    Thanks and regards,
    Support Team – WPExperts

Viewing 5 replies - 1 through 5 (of 5 total)
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