• Hello,

    I have the problem, that there will be no email attachement from the file upload.

    If I put the file tag in the text field, the file name appears, so I guess it’s not an upload problem.

    If I put the file tag in the attachement field ( [file-653] ), nothing happens.

    I also checked the upload order and it exists at the right place.

    The email hosting is according to them not the problem.

    What else could be the problem?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    I’m having the same issue. There is no email attachment from the file upload but the email is recieved.

    I’ve read the instructions and this feature worked properly for years. Not sure when the problem started.

    WordPress 5.8.1
    Contact Form 7 – 5.4.2
    PHP 7.4.24
    mariaDB 10.4.18

    • This reply was modified 3 years, 5 months ago by terry23.
    • This reply was modified 3 years, 5 months ago by terry23.
    • This reply was modified 3 years, 5 months ago by terry23.
    Thread Starter sstrassner

    (@sstrassner)

    I read the instruction too and checked everything except the permissions, because I don’t have access to them…

    Same problem here. I have access to permissions and that doesn’t seem to be the problem. I’m also using the CFDB7 plugin, but this happens when that plugin is deactivated and removed.

    I got my issue sorted. The issue was symlinks and permissions related to them.

    Max,

    Can you give more detail? Which symlinks?

    The hosting environment I’m using uses symlinks for some file locations, as a lot of shared hosting environments do. The CF7 temp directory wasn’t truly in the wp-content directory, but using symlinks. If you have access to the command line where your site is hosted, take a look make sure that the uploads and cf7 temp directories aren’t just symlinks to a location outside of wp-content.

    Files are definitely separated from code on Pantheon hosting. The cf7 temp directories are in the files directory. There’s an uploads alias in the wp-content directory. Nothing I can do about that.

Viewing 8 replies - 1 through 8 (of 8 total)
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