Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @abdulrehmankhan1

    Thanks for reaching out!

    I understand that the Completed Order email is not displaying correctly.

    I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

    Thread Starter abdulrehmankhan1

    (@abdulrehmankhan1)

    Hi @xue28

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://ticktockwatch.co.uk
    Site address (URL): https://ticktockwatch.co.uk
    WC Version: 7.2.2
    REST API Version: ?</img> 7.2.2
    WC Blocks Version: ?</img> 8.9.2
    Action Scheduler Version: ?</img> 3.5.3
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 384 MB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.0.26
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.86.0
    OpenSSL/1.1.1s
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.40
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    ### Database ###
    
    WC Database Version: 7.2.2
    WC Database Prefix: tik_
    Total Database Size: 196.94MB
    Database Data Size: 179.84MB
    Database Index Size: 17.10MB
    tik_woocommerce_sessions: Data: 2.76MB + Index: 0.06MB + Engine MyISAM
    tik_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    tik_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_woocommerce_order_items: Data: 0.40MB + Index: 0.19MB + Engine MyISAM
    tik_woocommerce_order_itemmeta: Data: 3.18MB + Index: 1.67MB + Engine MyISAM
    tik_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    tik_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_actionscheduler_actions: Data: 2.56MB + Index: 1.10MB + Engine MyISAM
    tik_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    tik_actionscheduler_logs: Data: 1.80MB + Index: 1.38MB + Engine MyISAM
    tik_cli_cookie_scan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_cli_cookie_scan_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_cli_cookie_scan_cookies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_cli_cookie_scan_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_cli_scripts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_commentmeta: Data: 0.14MB + Index: 0.14MB + Engine MyISAM
    tik_comments: Data: 2.59MB + Index: 0.83MB + Engine MyISAM
    tik_duplicator_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_email_log: Data: 34.99MB + Index: 0.03MB + Engine MyISAM
    tik_gla_attribute_mapping_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM
    tik_gla_merchant_issues: Data: 0.06MB + Index: 0.01MB + Engine MyISAM
    tik_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_gpf_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailchimp_carts: Data: 0.06MB + Index: 0.01MB + Engine MyISAM
    tik_mailchimp_jobs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_automations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_automation_runs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_automation_run_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_automation_triggers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_automation_versions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_mapping_to_external_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tik_mailpoet_newsletters: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    tik_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_newsletter_templates: Data: 1.05MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_scheduled_tasks: Data: 0.07MB + Index: 0.03MB + Engine MyISAM
    tik_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_segments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    tik_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_settings: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_statistics_bounces: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_statistics_unsubscribes: Data: 0.08MB + Index: 0.07MB + Engine MyISAM
    tik_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_subscribers: Data: 0.18MB + Index: 0.24MB + Engine MyISAM
    tik_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_subscriber_segment: Data: 0.06MB + Index: 0.06MB + Engine MyISAM
    tik_mailpoet_subscriber_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_user_agents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_options: Data: 24.18MB + Index: 0.37MB + Engine MyISAM
    tik_postmeta: Data: 23.55MB + Index: 6.18MB + Engine MyISAM
    tik_posts: Data: 4.40MB + Index: 0.61MB + Engine MyISAM
    tik_shareasale_wc_tracker_datafeeds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tik_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_termmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    tik_terms: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
    tik_term_relationships: Data: 0.20MB + Index: 0.43MB + Engine MyISAM
    tik_term_taxonomy: Data: 0.10MB + Index: 0.01MB + Engine MyISAM
    tik_tm_taskmeta: Data: 0.17MB + Index: 0.03MB + Engine MyISAM
    tik_tm_tasks: Data: 0.09MB + Index: 0.02MB + Engine MyISAM
    tik_usermeta: Data: 0.43MB + Index: 0.22MB + Engine MyISAM
    tik_users: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    tik_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
    tik_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    tik_wc_category_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    tik_wc_customer_lookup: Data: 0.13MB + Index: 0.11MB + Engine MyISAM
    tik_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wc_order_coupon_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    tik_wc_order_product_lookup: Data: 0.20MB + Index: 0.15MB + Engine MyISAM
    tik_wc_order_stats: Data: 0.15MB + Index: 0.11MB + Engine MyISAM
    tik_wc_order_tax_lookup: Data: 0.09MB + Index: 0.10MB + Engine MyISAM
    tik_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tik_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    tik_wc_product_meta_lookup: Data: 0.04MB + Index: 0.06MB + Engine MyISAM
    tik_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wc_reserved_stock: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    tik_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    tik_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_webpushr_abandoned_cart: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tik_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wfconfig: Data: 0.41MB + Index: 0.02MB + Engine MyISAM
    tik_wfcrawlers: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    tik_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wffilemods: Data: 10.72MB + Index: 1.20MB + Engine MyISAM
    tik_wfhits: Data: 1.10MB + Index: 0.03MB + Engine MyISAM
    tik_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wfissues: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    tik_wfknownfilelist: Data: 7.98MB + Index: 0.36MB + Engine MyISAM
    tik_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wflocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    tik_wflogins: Data: 0.11MB + Index: 0.02MB + Engine MyISAM
    tik_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    tik_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tik_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wfstatus: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
    tik_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wml_entries: Data: 52.58MB + Index: 0.04MB + Engine MyISAM
    tik_woo_shippment_provider: Data: 0.06MB + Index: 0.01MB + Engine MyISAM
    tik_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    tik_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_wpml_mails: Data: 0.21MB + Index: 0.00MB + Engine MyISAM
    tik_wpr_rocket_cache: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
    tik_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    tik_yith_wcan_filter_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    tik_yoast_indexable: Data: 2.25MB + Index: 0.44MB + Engine MyISAM
    tik_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine MyISAM
    tik_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    tik_yoast_primary_term: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    tik_yoast_seo_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_ced_onbuy_accounts: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_ced_onbuy_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf-field: 3
    acf-field-group: 2
    attachment: 2146
    cookielawinfo: 6
    custom_css: 1
    mailpoet_page: 1
    page: 22
    post: 17
    postman_sent_mail: 250
    product: 617
    product-feed: 1
    revision: 159
    shop_coupon: 44
    shop_order: 2022
    shop_order_refund: 64
    wpcf7_contact_form: 1
    wpcode: 4
    yith_wcan_preset: 1
    ywpi-pdf-template: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    ### Active Plugins (41) ###
    
    Advanced Custom Fields: by WP Engine – 6.0.6
    Classic Editor: by WordPress Contributors – 1.6.2
    Contact Form 7: by Takayuki Miyoshi – 5.7.2
    CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.7
    GTM4WP: by Thomas Geiger – 1.16.2
    Facebook for WooCommerce: by Facebook – 3.0.6
    Google Listings and Ads: by WooCommerce – 2.3.5
    OMGF: by Daan from Daan.dev – 5.5.2
    Jetpack: by Automattic – 11.6
    Klarna On-Site Messaging for WooCommerce: by krokedil
    klarna – 1.10.0
    
    Klarna Order Management for WooCommerce: by klarna
    krokedil – 1.7.1
    
    Klarna Payments for WooCommerce: by krokedil
    klarna
    automattic – 2.12.1
    
    Mailchimp for WooCommerce: by Mailchimp – 2.7.6
    Manage XML-RPC: by brainvireinfo – 1.0
    Post SMTP: by Post SMTP – 2.2.3
    Rapyd Payments: by Rapyd – 1.1.5
    ReferralCandy for WooCommerce: by ReferralCandy – 2.3.3
    ShareASale WooCommerce Tracker: by ShareASale.com
    Inc. – 1.5.3
    
    Trustpilot-reviews: by Trustpilot – 2.5.914
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.24
    
    Viva Wallet Standard Checkout: by Viva Wallet – 1.4.9
    WebP Express: by Bj?rn Rosell – 0.25.5
    WooCommerce Conversion Tracking: by weDevs – 2.0.10
    Extra Product Sorting Options for WooCommerce: by SkyVerge – 2.9.1
    WooCommerce Amazon Pay: by WooCommerce – 2.3.0
    WooCommerce Stripe Gateway: by WooCommerce – 7.0.1
    Pixel Manager for WooCommerce: by SweetCode – 1.27.9
    WooCommerce - ShipStation Integration: by WooCommerce – 4.3.2
    WooCommerce: by Automattic – 7.2.2
    Yoast SEO: by Team Yoast – 19.13
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.10
    
    Smush: by WPMU DEV – 3.12.4
    WP Super Minify: by Dipak C. Gajjar – 1.5.1
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.9.6
    
    YITH WooCommerce Ajax Product Filter Premium: by YITH – 4.17.0
    YITH WooCommerce Ajax Search: by YITH – 1.26.0
    YITH WooCommerce Checkout Manager: by YITH – 1.22.0
    YITH WooCommerce Multi-step Checkout Premium: by YITH – 2.16.0
    YITH WooCommerce Order & Shipment Tracking Premium: by YITH – 2.9.0
    YITH WooCommerce PDF Invoices & Packing Slips Premium: by YITH – 4.2.0
    YITH WooCommerce SMS Notifications Premium: by YITH – 1.23.3
    
    ### Inactive Plugins (16) ###
    
    Chatra Live Chat + ChatBot + Cart Saver: by Chatra – 1.0.11
    Duplicator: by Snap Creek – 1.5.1
    Email Log: by Sudar – 2.4.8
    GA Google Analytics: by Jeff Starr – 20221016
    MailPoet: by MailPoet – 4.3.0
    Maintenance: by WebFactory Ltd – 4.07
    Merge + Minify + Refresh: by Launch Interactive – 1.13.2
    Post Grid Combo: by PickPlugins – 2.2.21
    SMSAlert - WooCommerce: by Cozy Vision Technologies Pvt. Ltd. – 3.5.9
    Stock Exporter for WooCommerce: by PT Woo Plugins (by Webdados) – 1.1.0
    Webpushr Push Notifications: by Webpushr Web Push Notifications – 4.34.0
    Wordfence Security: by Wordfence – 7.8.2
    WPCode Lite: by WPCode – 2.0.5
    WP Mail Log: by WPVibes – 1.0.2
    WP Rocket: by WP Media – 3.12.3.3
    YayMail - WooCommerce Email Customizer: by YayCommerce – 3.1.6
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Must Use Plugins (1) ###
    
    SSO: by Garth Mortensen
    Mike Hansen – 0.4
    
    
    ### Settings ###
    
    API Enabled: ?</img>
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?</img>
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Shop base: #11 - /shop/
    Basket: #12 - /cart/
    Checkout: #13 - /checkout/
    My account: #14 - /my-account/
    Terms and conditions: #1298 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Carrelage Theme
    Version: 1.0
    Author URL: https://www.dev.infocodedeveloper.co.in
    Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?</img>
    
    ### Templates ###
    
    Overrides: carrelage/woocommerce/archive-product.php
    carrelage/woocommerce/auth/footer.php
    carrelage/woocommerce/auth/form-grant-access.php
    carrelage/woocommerce/auth/form-login.php version 3.4.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/auth/header.php
    carrelage/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/cart/cart-item-data.php
    carrelage/woocommerce/cart/cart-shipping.php
    carrelage/woocommerce/cart/cart-totals.php
    carrelage/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/cart/cross-sells.php
    carrelage/woocommerce/cart/mini-cart.php
    carrelage/woocommerce/cart/proceed-to-checkout-button.php version 2.4.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/cart/shipping-calculator.php version 4.0.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/checkout/cart-errors.php
    carrelage/woocommerce/checkout/form-billing.php
    carrelage/woocommerce/checkout/form-checkout.php
    carrelage/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. The core version is 7.0.1
    carrelage/woocommerce/checkout/form-login.php
    carrelage/woocommerce/checkout/form-pay.php version 5.2.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/checkout/form-shipping.php
    carrelage/woocommerce/checkout/order-receipt.php
    carrelage/woocommerce/checkout/payment-method.php
    carrelage/woocommerce/checkout/payment.php version 3.5.3 is out of date. The core version is 7.0.1
    carrelage/woocommerce/checkout/review-order.php
    carrelage/woocommerce/checkout/terms.php
    carrelage/woocommerce/checkout/thankyou.php
    carrelage/woocommerce/content-product-cat.php
    carrelage/woocommerce/content-product.php
    carrelage/woocommerce/content-single-product.php
    carrelage/woocommerce/content-widget-price-filter.php version 3.7.1 is out of date. The core version is 7.0.1
    carrelage/woocommerce/content-widget-product.php
    carrelage/woocommerce/content-widget-reviews.php
    carrelage/woocommerce/emails/admin-cancelled-order.php
    carrelage/woocommerce/emails/admin-failed-order.php
    carrelage/woocommerce/emails/admin-new-order.php
    carrelage/woocommerce/emails/customer-completed-order.php
    carrelage/woocommerce/emails/customer-invoice.php
    carrelage/woocommerce/emails/customer-new-account.php
    carrelage/woocommerce/emails/customer-note.php
    carrelage/woocommerce/emails/customer-on-hold-order.php
    carrelage/woocommerce/emails/customer-processing-order.php
    carrelage/woocommerce/emails/customer-refunded-order.php
    carrelage/woocommerce/emails/customer-reset-password.php
    carrelage/woocommerce/emails/email-addresses.php
    carrelage/woocommerce/emails/email-customer-details.php
    carrelage/woocommerce/emails/email-downloads.php
    carrelage/woocommerce/emails/email-footer.php
    carrelage/woocommerce/emails/email-header.php
    carrelage/woocommerce/emails/email-order-details.php
    carrelage/woocommerce/emails/email-order-items.php
    carrelage/woocommerce/emails/email-styles.php
    carrelage/woocommerce/emails/plain/admin-cancelled-order.php
    carrelage/woocommerce/emails/plain/admin-failed-order.php
    carrelage/woocommerce/emails/plain/admin-new-order.php
    carrelage/woocommerce/emails/plain/customer-completed-order.php
    carrelage/woocommerce/emails/plain/customer-invoice.php
    carrelage/woocommerce/emails/plain/customer-new-account.php
    carrelage/woocommerce/emails/plain/customer-note.php
    carrelage/woocommerce/emails/plain/customer-on-hold-order.php
    carrelage/woocommerce/emails/plain/customer-processing-order.php
    carrelage/woocommerce/emails/plain/customer-refunded-order.php
    carrelage/woocommerce/emails/plain/customer-reset-password.php
    carrelage/woocommerce/emails/plain/email-addresses.php
    carrelage/woocommerce/emails/plain/email-customer-details.php
    carrelage/woocommerce/emails/plain/email-downloads.php
    carrelage/woocommerce/emails/plain/email-order-details.php
    carrelage/woocommerce/emails/plain/email-order-items.php
    carrelage/woocommerce/global/breadcrumb.php
    carrelage/woocommerce/global/form-login.php version 3.6.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.2.1
    carrelage/woocommerce/global/sidebar.php
    carrelage/woocommerce/global/wrapper-end.php
    carrelage/woocommerce/global/wrapper-start.php
    carrelage/woocommerce/loop/add-to-cart.php
    carrelage/woocommerce/loop/loop-end.php
    carrelage/woocommerce/loop/loop-start.php
    carrelage/woocommerce/loop/no-products-found.php
    carrelage/woocommerce/loop/orderby.php
    carrelage/woocommerce/loop/pagination.php
    carrelage/woocommerce/loop/price.php
    carrelage/woocommerce/loop/rating.php
    carrelage/woocommerce/loop/result-count.php
    carrelage/woocommerce/loop/sale-flash.php
    carrelage/woocommerce/myaccount/dashboard.php
    carrelage/woocommerce/myaccount/downloads.php
    carrelage/woocommerce/myaccount/form-add-payment-method.php version 4.3.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/myaccount/form-edit-account.php version 3.5.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/myaccount/form-edit-address.php version 3.6.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/myaccount/form-lost-password.php version 3.5.2 is out of date. The core version is 7.0.1
    carrelage/woocommerce/myaccount/form-reset-password.php version 3.5.5 is out of date. The core version is 7.0.1
    carrelage/woocommerce/myaccount/lost-password-confirmation.php
    carrelage/woocommerce/myaccount/my-account.php
    carrelage/woocommerce/myaccount/my-address.php
    carrelage/woocommerce/myaccount/my-downloads.php
    carrelage/woocommerce/myaccount/my-orders.php
    carrelage/woocommerce/myaccount/navigation.php
    carrelage/woocommerce/myaccount/orders.php version 3.7.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/myaccount/payment-methods.php
    carrelage/woocommerce/myaccount/view-order.php
    carrelage/woocommerce/notices/error.php
    carrelage/woocommerce/notices/notice.php
    carrelage/woocommerce/notices/success.php
    carrelage/woocommerce/order/form-tracking.php version 3.6.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/order/order-again.php
    carrelage/woocommerce/order/order-details-customer.php
    carrelage/woocommerce/order/order-details-item.php
    carrelage/woocommerce/order/order-details.php
    carrelage/woocommerce/order/order-downloads.php
    carrelage/woocommerce/order/tracking.php
    carrelage/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/single-product/add-to-cart/external.php version 3.4.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/single-product/add-to-cart/grouped.php version 4.8.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/single-product/add-to-cart/simple.php version 3.4.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
    carrelage/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 3.4.0 is out of date. The core version is 7.0.1
    carrelage/woocommerce/single-product/add-to-cart/variation.php
    carrelage/woocommerce/single-product/meta.php
    carrelage/woocommerce/single-product/photoswipe.php
    carrelage/woocommerce/single-product/price.php
    carrelage/woocommerce/single-product/product-attributes.php
    carrelage/woocommerce/single-product/product-image.php
    carrelage/woocommerce/single-product/product-thumbnails.php
    carrelage/woocommerce/single-product/rating.php
    carrelage/woocommerce/single-product/related.php
    carrelage/woocommerce/single-product/review-meta.php
    carrelage/woocommerce/single-product/review-rating.php
    carrelage/woocommerce/single-product/review.php
    carrelage/woocommerce/single-product/sale-flash.php
    carrelage/woocommerce/single-product/share.php
    carrelage/woocommerce/single-product/short-description.php
    carrelage/woocommerce/single-product/stock.php
    carrelage/woocommerce/single-product/tabs/additional-information.php
    carrelage/woocommerce/single-product/tabs/description.php
    carrelage/woocommerce/single-product/tabs/tabs.php
    carrelage/woocommerce/single-product/title.php
    carrelage/woocommerce/single-product/up-sells.php
    carrelage/woocommerce/single-product-reviews.php
    carrelage/woocommerce/single-product.php
    carrelage/woocommerce/taxonomy-product-cat.php
    carrelage/woocommerce/taxonomy-product-tag.php
    
    Outdated Templates: ?</img>
    					
    					
    						Learn how to update
    
    ### Klarna Payments Request Log ###
    
    2022-12-06 09:00:29: KP Update Session
    Response code: 404
    Response message: {"headers":[],"body":"{\n  \"error_code\" : \"NOT_FOUND\",\n  \"error_messages\" : [ \"Invalid session id\" ],\n  \"correlation_id\" : \"3d6e1412-293b-4215-a71e-007708d13e14\"\n}","response":{"code":404,"message":"Not Found"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-25 11:26:01: KP Update Session
    Response code: 404
    Response message: {"headers":[],"body":"{\n  \"error_code\" : \"NOT_FOUND\",\n  \"error_messages\" : [ \"Invalid session id\" ],\n  \"correlation_id\" : \"bdefcfc8-dfee-417f-818c-00a6d8943210\"\n}","response":{"code":404,"message":"Not Found"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-10 23:06:27: KP Update Session
    Response code: 404
    Response message: {"headers":[],"body":"{\n  \"error_code\" : \"NOT_FOUND\",\n  \"error_messages\" : [ \"Invalid session id\" ],\n  \"correlation_id\" : \"a246b9de-87e6-40ce-a320-e43554432419\"\n}","response":{"code":404,"message":"Not Found"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-10 16:16:04: KP Update Session
    Response code: 404
    Response message: {"headers":[],"body":"{\n  \"error_code\" : \"NOT_FOUND\",\n  \"error_messages\" : [ \"Invalid session id\" ],\n  \"correlation_id\" : \"ec7ef46e-d22d-48e1-ba27-f9097b8924ec\"\n}","response":{"code":404,"message":"Not Found"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-09 18:48:46: KP test credentials
    Response code: 403
    Response message: {"error_code":"MERCHANT_INACTIVE","error_messages":[""],"correlation_id":"935a6e00-8941-489b-9cc0-a5c2eaf3872e"}
    Correlation ID: 935a6e00-8941-489b-9cc0-a5c2eaf3872e
    
    2022-08-09 14:20:07: KP test credentials
    Response code: 401
    Response message: 
    Correlation ID:
    
    2022-08-09 14:12:07: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-09 14:11:57: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-09 14:11:54: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-09 14:11:52: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-09 14:11:20: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-09 14:11:06: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-09 14:11:00: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-09 14:10:58: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2022-08-09 14:09:49: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    
    ### Klarna Countries ###
    
    Production Countries: GB
    Test Countries: GB
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ?</img> Next scheduled: 2023-01-02 06:16:32 +00:00
    Options: ?</img>
    Notes: 97
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2022-12-02 13:44:51 +0000
    Newest: 2022-12-02 13:44:51 +0000
    
    Complete: 9,719
    Oldest: 2022-12-21 18:03:02 +0000
    Newest: 2023-01-01 15:29:27 +0000
    
    Failed: 238
    Oldest: 2022-12-21 18:14:40 +0000
    Newest: 2022-12-28 15:38:05 +0000
    
    Pending: 4
    Oldest: 2023-01-02 03:00:00 +0000
    Newest: 2023-01-02 14:26:46 +0000
    
    
    ### Status report information ###
    
    Generated at: 2023-01-01 15:34:44 +00:00
    `
    Here is the logs:
    12-02-2022 @ 06:06:59 - There was an error trying sync products using the Catalog Batch API for job af1e9457c4d3d133890e884b217ada9f: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 09:25:40 - There was an error trying sync products using the Catalog Batch API for job 101a5bfd1023ead3c010433b8393b776: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 09:37:17 - There was an error trying sync products using the Catalog Batch API for job 3d54435f3a168627421b5a88ad6ceafd: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 10:47:51 - There was an error trying sync products using the Catalog Batch API for job 04967e501eccc2ba97a6f1f0c8f4aa58: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 11:01:16 - There was an error trying sync products using the Catalog Batch API for job 46228323ad9b73f3561f4185e874b417: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 11:26:52 - There was an error trying sync products using the Catalog Batch API for job 8e2578f9fb6115a3185d990fb150ff11: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 11:28:17 - Unable to detect valid feed configuration: No catalog ID
    12-02-2022 @ 12:32:44 - There was an error trying sync products using the Catalog Batch API for job d31d7fa212b18e45a180f714849cba83: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 12:44:58 - There was an error trying sync products using the Catalog Batch API for job b13961fca924044a529dc20b9a5b3426: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 13:11:39 - There was an error trying sync products using the Catalog Batch API for job c9d7d0f2951611e1402a879c80f63639: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 13:44:58 - There was an error trying sync products using the Catalog Batch API for job 1c2edf26b6af5a38d04bced4921a3156: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 13:52:50 - There was an error trying sync products using the Catalog Batch API for job 0f699619268c4f3a7053f724a622a088: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 14:40:26 - There was an error trying sync products using the Catalog Batch API for job dfc297863765413a5db06010f3f2bb48: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 14:40:47 - There was an error trying sync products using the Catalog Batch API for job 9398f7372b62d05391529568c1eccd5d: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 14:51:16 - There was an error trying sync products using the Catalog Batch API for job fce033b59f629017d3b3e4c173c143fc: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 14:55:21 - There was an error trying sync products using the Catalog Batch API for job 1fbaa80e52a9dec8e222fdc8af84bb5c: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 15:00:02 - There was an error trying sync products using the Catalog Batch API for job b108c82f044c10c6108adf6d3581c04e: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 16:03:46 - There was an error trying sync products using the Catalog Batch API for job a89bb49a8e52f8fe54cc6831cec8b107: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 16:12:51 - There was an error trying sync products using the Catalog Batch API for job e6c746f36257e916e766df50925574b8: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 17:01:27 - There was an error trying sync products using the Catalog Batch API for job b06e9f7d61ac55d26baf940008288fef: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 17:13:36 - There was an error trying sync products using the Catalog Batch API for job 8cdffe1db5d032f2ec6ba80e5a2550fd: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 17:50:17 - There was an error trying sync products using the Catalog Batch API for job 3988e23fc0c336828fa5d7d2368f5c72: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 20:45:35 - There was an error trying sync products using the Catalog Batch API for job 1216d65e88d721a297e33aecb9525b7c: Cannot create the API instance because the access token is missing.
    12-02-2022 @ 21:13:00 - There was an error trying sync products using the Catalog Batch API for job 5ec7b4124ed3c277737abeb37815a07e: Cannot create the API instance because the access token is missing.

    Thanks for your reply. Please see the system report.

    Looking forward to hearing from you.

    Thank you

    Hi @abdulrehmankhan1

    Thanks for sharing the System Status Report.

    Outdated Templates: ?</img></img>

    As a first step, please update outdated templates on your site by following our guide here: Fixing Outdated WooCommerce Templates

    If this did not resolve the issue, please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    Let us know how it goes!

    Thread Starter abdulrehmankhan1

    (@abdulrehmankhan1)

    Hi,

    issue fixed. there was plugin conflict.

    Thank you for your assistance

    Hi @abdulrehmankhan1

    I’m glad you were able to find the culprit of your issue here which was a plugin conflict.

    If this is a third-party plugin which we don’t provide support for (please see our Support Policy here), it would be best reaching out to the plugin’s developers for further assistance here.

    All the best and hopefully, the issue will be fixed soon.

    I will be marking this thread as resolved. Should you have further inquiries, kindly create a new topic here.

    Thanks!

    Thread Starter abdulrehmankhan1

    (@abdulrehmankhan1)

    Hi @xue28

    That was issue with post smtp plugin.

    Thanks!

    Awesome @abdulrehmankhan1 glad to know it’s working fine now, if you have any new questions, create a new ticket.

    Cheers!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘email are sending in row format’ is closed to new replies.